At a Glance
- Tasks: Lead a fun team to ensure a safe and enjoyable swimming experience for guests.
- Company: Join Haven, a vibrant and inclusive workplace with a supportive culture.
- Benefits: Earn up to £13.71 per hour, enjoy discounts, and access to facilities.
- Other info: Flexible hours with career development opportunities and comprehensive training.
- Why this job: Make waves in a role that combines leadership with guest satisfaction.
- Qualifications: Experience in a leisure setting and strong leadership skills are preferred.
The predicted salary is between 30000 - 30000 £ per year.
Join our One Great Team here at Haven as a Swimming Pool Shift Leader! Dive into an exciting role where you’ll lead our team in making waves, ensuring a safe, fun-filled swimming experience for every guest. In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Enforce facility rules and regulations to promote a safe and enjoyable environment.
- Conduct regular safety inspections of pool equipment and facilities.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Senior Lifeguard, Team Leader, or Supervisor in a leisure, sports or activities setting is preferred.
- Strong leadership and communication skills.
- Highly detail-oriented, with a strong commitment to conducting thorough safety checks, ensuring full compliance with all safety guidelines.
- Ability to maintain focus and act quickly in emergency situations.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
Preferred Qualifications
- National Pool Lifeguard Qualification (NPLQ)
- Swimming Pool Technical Operator Qualification (SPTO)
- National Pool Lifeguard Qualification Training Assessor (NPLQ TA)
This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Pool Shift Leader employer: Leisure Employment Services
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Pool Shift Leader, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while working in a supportive environment that prioritises safety and guest satisfaction.
Contact Details:
Leisure Employment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pool Shift Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your leadership skills and experience.
✨Tip Number 3
Show off your passion for safety! Be ready to share examples of how you've ensured safety in previous roles. This is key for a Pool Shift Leader, so make sure it shines through in your answers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Pool Shift Leader
Some tips for your application 🫡
Show Your Leadership Skills:When you're writing your application, make sure to highlight any leadership experience you have. We want to see how you've motivated teams in the past and how you can bring that energy to our pool!
Be Detail-Oriented:Since safety is key in this role, don’t forget to mention your attention to detail. Share examples of how you've conducted safety checks or ensured compliance with regulations in previous jobs.
Customer Service Matters:We love candidates who are passionate about providing excellent guest experiences. Include any relevant customer service experience and how you’ve handled complaints or special requests in the past.
Apply Through Our Website:Ready to dive in? Make sure to apply through our website! It’s quick and easy, and we’ll be in touch soon after you submit your application. We can’t wait to hear from you!
How to prepare for a job interview at Leisure Employment Services
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Pool Shift Leader. Brush up on your knowledge of safety regulations, guest service standards, and team leadership skills. This will show that you’re serious about the position and ready to dive in!
✨Show Off Your Leadership Skills
During the interview, be prepared to share examples of how you've successfully led a team in the past. Highlight your ability to motivate others and handle challenges, especially in a busy environment like a swimming pool. This is your chance to shine as a leader!
✨Safety First!
Since safety is a top priority for this role, be ready to discuss your experience with safety checks and emergency situations. Share specific instances where you’ve ensured compliance with safety guidelines or handled emergencies effectively. This will demonstrate your commitment to keeping guests safe.
✨Ask Questions
Don’t forget to prepare some questions for your interviewers! Inquire about the team dynamics, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
