IT Service Desk Analyst – First Line Support (Hybrid, On-Call)

IT Service Desk Analyst – First Line Support (Hybrid, On-Call)

Full-Time On-site
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Haven, part of Bourne Leisure, is hiring an IT Service Desk Analyst to join the Hemel Hempstead head office. You will be the first point of contact for IT issues, logging incidents and delivering friendly, efficient support to colleagues.

You will diagnose hardware, software, network and account problems, escalate when needed, and help improve self-service through AI tools; a hybrid schedule with some weekend cover is expected.

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IT Service Desk Analyst – First Line Support (Hybrid, On-Call) employer: Leisure Employment Services

Leisure Employment Services is an excellent employer, offering a supportive work environment where team members can thrive while ensuring guest safety and satisfaction. With opportunities for training and development, as well as exclusive perks like discounts on dining and holidays, employees can enjoy a rewarding experience in a vibrant holiday park setting in the UK.

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Contact Details:

Leisure Employment Services Recruitment Team