At a Glance
- Tasks: Scoop and serve delicious ice creams while creating memorable moments for guests.
- Company: Join the fun team at Haven, where joy is served daily!
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access exclusive perks.
- Other info: Flexible shifts, comprehensive training, and career development opportunities await!
- Why this job: Be part of a vibrant team and spread happiness with every scoop!
- Qualifications: Friendly attitude and customer service skills; experience is a bonus.
The predicted salary is between 12.71 - 12.71 £ per hour.
Join our One Great Team here at Haven as a Bertie's Ice Cream Team Member, where you’ll be at the heart of creating memorable moments for our guests, one scoop at a time. In this role, you’ll add a sprinkle of joy by crafting tasty ice creams and dreamy sundaes, serving up smiles with every treat!
Key Responsibilities
- Scoop, prepare, and serve delicious ice creams and sundaes, ensuring each treat is beautifully presented.
- Provide a warm, welcoming experience, assisting guests with flavour choices and providing helpful answers about menu items.
- Maintain cleanliness and organisation across the counter, service areas, and seating spaces, upholding high hygiene standards.
- Collaborate with the team to ensure smooth service and create a positive, enjoyable atmosphere for our guests.
Requirements
- Valid UK driver’s license with a clean driving record.
- Previous experience as an Ice Cream Assistant is a plus, but not essential.
- Experience in a customer-facing or food service role is beneficial.
- Strong guest service skills and a positive, friendly attitude.
- Ability to work flexible shifts, including weekends and holidays as required.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Ice Cream Assistant employer: Leisure Employment Services
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Bertie's Ice Cream Team Member, you'll enjoy comprehensive training, career development opportunities, and exclusive perks like discounts on dining and holidays, all while creating joyful experiences for our guests in a fun and supportive environment.
Contact Details:
Leisure Employment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ice Cream Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out Haven's values and what makes them tick. This way, you can show off how you fit right into their One Great Team vibe.
✨Tip Number 2
Practice your guest service skills! Since you'll be serving up smiles, think of some fun ways to engage with customers. Maybe even role-play with a mate to get comfortable with answering questions about ice cream flavours.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the fun and friendly atmosphere of Bertie's Ice Cream. A splash of colour can go a long way in making a great first impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re keen on joining the team!
We think you need these skills to ace Ice Cream Assistant
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly attitude and passion for ice cream.
Highlight Relevant Experience:Even if you haven’t worked as an Ice Cream Assistant before, share any customer service or food-related roles you've had. We love seeing how your past experiences can bring joy to our guests!
Keep It Neat and Tidy:Just like we keep our ice cream counter clean, make sure your application is well-organised and free of typos. A tidy application shows us you care about the details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s quick and easy, and you’ll get to answer a few fun questions that help us get to know you better!
How to prepare for a job interview at Leisure Employment Services
✨Know Your Ice Cream Flavours
Before the interview, make sure you’re familiar with the different ice cream flavours and sundaes that Bertie's offers. Being able to discuss your favourites or suggest combinations shows your enthusiasm for the role and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s a time you went above and beyond for a guest or handled a tricky situation, sharing these stories will demonstrate your strong guest service skills and positive attitude.
✨Practice Your Presentation Skills
Since presentation is key in this role, practice how you would scoop and serve ice cream. You might even want to do a mock demonstration at home! This will help you feel more confident discussing how you would ensure each treat looks beautiful and inviting.
✨Emphasise Teamwork
Collaboration is essential in creating a positive atmosphere. Think of examples where you worked well in a team, especially in a fast-paced environment. Highlighting your ability to work together with others will show that you’re a great fit for the One Great Team at Haven.
