At a Glance
- Tasks: Dress and present caravans to create welcoming spaces for new owners.
- Company: Join Haven, the UK's leading holiday operator with a fun and inclusive culture.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access career development.
- Other info: Dynamic role with comprehensive training and opportunities for growth.
- Why this job: Be part of creating unforgettable experiences for families in stunning seaside locations.
- Qualifications: Attention to detail, great communication skills, and a passion for customer experience.
The predicted salary is between 12.71 - 12.71 £ per hour.
- Position: Sales Support Administrator
- Type: Full-Time / Seasonal
- Pay Rates: Up to £12.71 per hour depending on age
We're looking for a Sales Support Administrator to join our team and play a key role in making sure our sales and owners' caravans look amazing and their experience with us is brilliant from day one.
What you'll be doing
Making caravans a home, you'll be dressing our sales caravans to make them welcoming and ready to wow - think styling, presentation, and those finishing touches that make all the difference.
Supporting our new owners' journey, from the moment they join the Haven family and throughout their time with us, you'll be there to support customers and help make their ownership experience as smooth and enjoyable as possible.
Quality checking when caravans arrive on delivery, you'll be checking them over to make sure everything's spot-on and ready to go.
You’ll work closely with our HUB and Experience Team, making sure everyone's on the same page and our owners get a seamless experience.
- What we’re looking for
- A keen eye for detail and presentation
- Great communication skills - you'll be liaising with different teams and supporting customers
- Organised and reliable - you'll be juggling multiple caravans and priorities
- A genuine passion for creating brilliant experiences
- Someone who takes pride in their work and enjoys being hands-on
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
Welcome, and thank you for your interest in joining Haven!
We're always looking to hire the most talented people we can, and we're excited that you're exploring opportunities with us.
Take a moment to browse our current open positions - when you find roles that align with your interests and experience, feel free to apply.
You'll be able to track your progress throughout the selection process and receive alerts about new opportunities that might be a great fit.
Thanks again for considering a future with our team. We're glad you're here!
At Haven, we believe a career should be more than just a job - it should be something you love.
As the UK's leading holiday operator, we're proud to offer exciting job opportunities.
With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we're all about creating unforgettable experiences - not just for our guests and holiday homeowners, but for our team too.
From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK's most breath-taking spots, where memories are made every single day.
We're passionate about what we do and have a lot of fun doing it - all thanks to our welcoming Breath of Fresh Air culture.
If you're thinking about joining us, we couldn't be more excited to welcome you. Here's to the start of something special at Haven!
Sales Support Administrator in Hemel Hempstead employer: Leisure Employment Services
Leisure Employment Services is an excellent employer, offering a supportive work environment where team members can thrive while ensuring guest safety and satisfaction. With opportunities for training and development, as well as exclusive perks like discounts on dining and holidays, employees can enjoy a rewarding experience in a vibrant holiday park setting in the UK.
Contact Details:
Leisure Employment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Hemel Hempstead
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Leisure Employment Services. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Leisure Employment Services before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Support Administrator in Hemel Hempstead
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Leisure Employment Services:Your cover letter is your chance to shine! Tell us why you want to work at Leisure Employment Services specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Leisure Employment Services!
How to prepare for a job interview at Leisure Employment Services
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
