Position: Cleaning Services Operations Assistant
Type: Full-Time / Permanent
Pay Rates: £13.71 per hour
Join our One Great Team here at Haven as a Cleaning Services Operations Assistant, where you'll have an integral part in ensuring we provide spotless, welcoming spaces for our guests to enjoy their next adventure! In this role you’ll be at the heart of the Cleaning Services team, ensuring everything runs seamlessly. From planning daily tasks and team coordination to overseeing stock, recruitment, and training, you’ll be involved in every aspect of the operation. You’ll uphold safety standards, keep budgets in check, and ensure our spaces remain spotless and welcoming. With a balance of hands‑on tasks and admin duties, no two days will be the same!
Key Responsibilities
- Assisting the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.
- Supporting stock management, team rotas, recruitment, training and overall team development.
- Monitoring budget performance, conducting safety and compliance checks, and ensuring all legislative requirements are met.
- Overseeing daily cleaning tasks, addressing feedback, and proactively implementing improvements to maintain a clean, safe, and guest‑friendly environment.
- Balancing hands‑on tasks around the park with administrative responsibilities to ensure seamless operations.
Requirements
- Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued, but not essential.
- Proven ability to plan and organise operational tasks for large teams.
- Comfortable multitasking in a busy, customer‑focused environment.
- Good communication and problem‑solving skills.
- Motivated to deliver an outstanding guest experience.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath‑taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!
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Cleaning Operations Coordinator in Hemel Hempstead employer: Leisure Employment Services
Leisure Employment Services is an excellent employer, offering a supportive work environment where team members can thrive while ensuring guest safety and satisfaction. With opportunities for training and development, as well as exclusive perks like discounts on dining and holidays, employees can enjoy a rewarding experience in a vibrant holiday park setting in the UK.
Contact Details:
Leisure Employment Services Recruitment Team
