At a Glance
- Tasks: Lead a vibrant team to deliver amazing guest experiences in our supermarket.
- Company: Join Haven, a fun and inclusive workplace with a supportive culture.
- Benefits: Earn up to £13.71 per hour, enjoy discounts, and access career development.
- Other info: Flexible hours with opportunities for growth and exclusive team perks.
- Why this job: Be at the heart of a dynamic team and make a real impact on guest satisfaction.
- Qualifications: Leadership skills preferred; training provided for all levels.
The predicted salary is between 28500 - 28500 £ per year.
Join our One Great Team here at Haven as a Supermarket Shift Leader, supporting our on-park supermarket to run smoothly and deliver a great experience for our guests and owners! In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Manage stock levels, check deliveries, and ensure shelves are well-stocked and displays tidy.
- Handle guest queries or issues efficiently, creating a welcoming experience.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Requirements
- Experience as a Team Leader or Supervisor in a supermarket or retail environment is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Supermarket Shift leader in Great Yarmouth employer: Leisure Employment Services
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Supermarket Shift Leader, you'll benefit from comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while working in a supportive environment that prioritises guest satisfaction and teamwork.
Contact Details:
Leisure Employment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supermarket Shift leader in Great Yarmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haven's values and what they stand for. This way, you can show how you fit right in with their One Great Team vibe.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you’ve led a team or handled a tricky situation. Being able to share these stories will help you shine during the interview.
✨Tip Number 3
Be ready to talk about guest service! Since this role is all about providing fantastic experiences, prepare to discuss how you’ve gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Supermarket Shift leader in Great Yarmouth
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous leadership roles or customer service experiences that align with what we’re looking for in a Supermarket Shift Leader.
Show Your Passion for Customer Service:Since this role is all about providing fantastic guest experiences, share examples of how you've gone above and beyond for customers in the past. We love hearing about your commitment to high-quality service!
Apply Through Our Website:To make things easier for us and you, apply directly through our website. It’s quick and straightforward, and you’ll get to answer a few quick questions that help us get to know you better!
How to prepare for a job interview at Leisure Employment Services
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Supermarket Shift Leader. Familiarise yourself with the key tasks like leading the team, managing stock levels, and providing excellent guest service. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've motivated others in previous jobs. Think about times when you’ve resolved conflicts or improved team performance. This will show that you have the leadership qualities they’re looking for.
✨Prepare for Customer Service Scenarios
Expect questions about handling guest complaints or special requests. Practice your responses to common scenarios, focusing on how you would ensure a positive experience for guests. This will highlight your commitment to high-quality customer service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical shift looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
