At a Glance
- Tasks: Be the friendly face of our Fun Shop, helping guests and selling bingo tickets.
- Company: Join Haven's One Great Team in a lively retail environment.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and access free facilities.
- Other info: Flexible hours with career development opportunities and comprehensive training.
- Why this job: Make people smile while gaining valuable experience in customer service.
- Qualifications: No experience needed; just bring your outgoing personality and passion for service.
The predicted salary is between 12.71 - 12.71 £ per hour.
Join our One Great Team here at Haven as a Fun Shop Assistant, where you’ll be the friendly face of our Fun Shop, helping guests find the perfect souvenirs and selling bingo tickets! This role combines retail duties with collaboration alongside our entertainments team to ensure we meet gambling regulations, adding an extra layer of fun to our guest and owners experience.
We are seeking an enthusiastic Fun Shop Assistant who loves making people smile and enjoys a lively, guest-focused role.
Key Responsibilities- Provide excellent experience in our Fun Shop, assisting with purchases and creating a welcoming atmosphere.
- Sell bingo tickets in compliance with gambling regulations, collaborating with the entertainments team.
- Keep merchandise displays tidy, well-stocked, and appealing.
- Accurately process transactions, handling cash and card payments.
- Follow health, safety, and legal standards.
- Previous experience in retail or customer service is beneficial but not required—training is provided.
- Outgoing and friendly personality with a passion for excellent service.
- Confidence handling cash and card transactions accurately.
- Ability to collaborate efficiently with all departments.
- Flexibility to work weekends, bank holidays, and evenings.
Due to gambling regulations, applicants must meet the minimum legal age of 18.
What We Offer- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Fun Shop Team Member employer: Leisure Employment Services
At Haven, we pride ourselves on being an excellent employer, offering a vibrant and inclusive work culture where every team member is valued. As a Fun Shop Assistant, you'll enjoy comprehensive training, career development opportunities, and exclusive perks such as discounts on dining and holidays, all while working in a lively environment that prioritises guest satisfaction and teamwork.
Contact Details:
Leisure Employment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fun Shop Team Member
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Leisure Employment Services, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Leisure Employment Services!
We think you need these skills to ace Fun Shop Team Member
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Leisure Employment Services, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Leisure Employment Services and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Leisure Employment Services that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Leisure Employment Services
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
