At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in a fast-paced environment.
- Company: Join a supportive hospitality company that values teamwork and excellence.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career development opportunities.
- Other info: Inclusive workplace with comprehensive training and growth opportunities.
- Why this job: Make a real impact by inspiring your team and enhancing guest satisfaction every day.
- Qualifications: Experience in hospitality leadership and a passion for exceptional customer service.
The predicted salary is between 31500 - 38500 £ per year.
We're looking for an inspiring Front of House Manager who thrives in a fast-paced hospitality environment. If you're passionate about creating unforgettable guest experiences and love bringing out the best in your team, this is your role. You'll lead from the front, set the tone for excellence, and build a culture where your team genuinely wants to deliver their best work every single day.
What You'll Do
- Lead, motivate, and inspire your team to deliver exceptional service and consistently hit targets. You'll be hands-on, leading by example and creating an environment where your team feels supported and valued.
- Create memorable moments for every guest. You'll set the standard for welcoming atmospheres, proactively address concerns, and continuously look for ways to exceed expectations.
- Monitor performance, give regular feedback that actually helps people grow, and spot potential in your team. You'll mentor and develop people, creating genuine opportunities for progression.
- Manage scheduling, budgets, and resources smartly to keep everything running smoothly and efficiently. You'll solve problems quickly and keep operations compliant with health, safety, and company standards.
What We’re Looking For
- Proven experience in a Front of House, Restaurant Manager, or General Manager role (or similar leadership position in hospitality)
- Strong leadership and communication skills, you inspire people and build trust
- Ability to thrive in a fast-paced environment without losing sight of detail
- Genuine passion for exceptional customer service and creative problem-solving
- Knowledge of health and safety regulations in hospitality
- Strong organisational and multitasking abilities
- Experience managing budgets and financial performance
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Front of House Manager employer: Leisure Employment Services
Leisure Employment Services is an excellent employer, offering a supportive work environment where team members can thrive while ensuring guest safety and satisfaction. With opportunities for training and development, as well as exclusive perks like discounts on dining and holidays, employees can enjoy a rewarding experience in a vibrant holiday park setting in the UK.
Contact Details:
Leisure Employment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure Employment Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leisure Employment Services
Don't be shy about reaching out to Leisure Employment Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure Employment Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leisure Employment Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
