At a Glance
- Tasks: Lead a dynamic Food & Beverage team to create unforgettable guest experiences.
- Company: Join Haven, the UK's leading holiday operator with a vibrant culture.
- Benefits: Enjoy up to 50% off dining, discounts on holidays, and career development opportunities.
- Other info: Inclusive workplace with comprehensive training and support for personal growth.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Proven leadership experience in food & beverage operations and strong communication skills.
The predicted salary is between 24111 - 29469 £ per year.
- Position: Head of Department – Head of Food & Beverage
- Type: Full-Time / Permanent Bonus: Up to 25% Annual Bonus
- Join our One Great Team here at Haven as a Head Food & Beverage leading the multi venue
- Dining
Experience: driving innovation and excellence to ensure that every Guest & Owner on our park has a great time with memories that last a lifetime.
As Head of Food & Beverage you'll be at the helm of a substantial Food & Beverage team, across restaurants, bars, well known Brand takeaway’s & large entertainment show bars.
Leading with clear direction and plenty of motivation.
You'll inspire and motivate your team to hit their goals and keep up high standards.
You’ll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development.
Managing resources like budgets and tools will be key to keeping things running smoothly.
You’ll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up.
Plus, you’ll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Leadership: Provide strategic leadership to the Food & Beverage team, setting clear goals and expectations, and motivating the team to achieve positive results and develop a focussed Team.
Ensure all new team members receive an engaging 90-day induction and training plan to set them up for growth with Haven.
- Guest experience: Interacting with guests, building trusted relationships with owners, and addressing both their needs and concerns.
You will be responsible for handling escalated guest issues and ensuring that they are resolved promptly and satisfactorily and gathering and analysing guest feedback to make continuous improvements.
- Strategic Planning: Develop and implement strategic plans to achieve departmental and organizational goals, including budgeting and resource allocation.
- Team
Management: Engage, educate, support, and appraise your team members, cultivating a workplace atmosphere that emphasises cooperative efforts, creativity, and career advancement.
- Performance
Optimisation: Continuously assess departmental performance and implement improvements, ensuring efficient processes and high-quality outcomes.
Assist your Team Managers in achieving annual sales growth and surpassing profit targets by enhancing the service, as well as food and drink offerings.
- Stakeholder Engagement: Collaborate with internal and external stakeholders to build keyrelationships, identify opportunities for growth, and ensure guest satisfaction.
- Compliance: Ensure that all departmental activities adhere to relevant laws, regulations, and industry standards.
- Reporting: Provide regular reports to senior management, highlighting departmental achievements, challenges, and future plans.
Requirements
- Prior senior-level expertise and high-level knowledge in food & beverage operations
- Multi venue experience an advantage
- Demonstrating proven expertise in leadership and organisation, with a strong ability to enhance team performance, foster personal growth, and develop a diverse workforce.
- Proven expertise in developing strategic plans and addressing problems.
- Effective communication and interpersonal skills.
- Proven history of accomplishing goals within the department and across the organisation.
- Knowledge of industry trends, regulations, and best practices.
- Commercial minded with evidence of successfully managing costs in line with exceptional delivery.
- Highly effective at organising tasks with a focus on meticulous detail.
- Proficient at making calculated choices and adeptly prioritising responsibilities, maintaining focus during busy periods
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
Welcome, and thank you for your interest in joining Haven!
We’re always looking to hire the most talented people we can, and we’re excited that you’re exploring opportunities with us.
At Haven, we believe a career should be more than just a job — it should be something you love.
As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities.
With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too.
From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath‑taking spots, where memories are made every single day.
We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture.
If you’re thinking about joining us, we couldn’t be more excited to welcome you.
Here’s to the start of something special at Haven!
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Head of Food & Beverage in Filey employer: Leisure Employment Services
Leisure Employment Services is an excellent employer, offering a supportive work environment where team members can thrive while ensuring guest safety and satisfaction. With opportunities for training and development, as well as exclusive perks like discounts on dining and holidays, employees can enjoy a rewarding experience in a vibrant holiday park setting in the UK.
Contact Details:
Leisure Employment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Food & Beverage in Filey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure Employment Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leisure Employment Services
Don't be shy about reaching out to Leisure Employment Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Food & Beverage in Filey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure Employment Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leisure Employment Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
