At a Glance
- Tasks: Lead a dynamic team to create unforgettable entertainment experiences for guests.
- Company: Join Haven, a vibrant company dedicated to fun and memorable moments.
- Benefits: Enjoy exclusive perks, comprehensive training, and career development opportunities.
- Other info: Flexible hours with evenings and weekends; great growth potential in a supportive environment.
- Why this job: Be at the heart of entertainment, making lasting memories while leading a passionate team.
- Qualifications: Experience in leadership within the entertainment industry and a passion for guest satisfaction.
The predicted salary is between 31500 - 38500 £ per year.
Join our One Great Team here at Haven as an Entertainment Team Manager! If you live for entertainment, thrive on leading teams, and have a passion for curating amazing events and productions, this could be your chance to shine!
We’re looking for Entertainment Team Managers who are experienced in multi-venue operations, live shows, and tours, and excited to lead a team of entertainers dedicated to creating unforgettable moments for every guest.
As an Entertainment Team Manager, you’ll be at the heart of our entertainment line-up, overseeing organisation, logistics, and daily operations to bring the magic to life! Working with the Head of Activities, you’ll motivate and guide your team to deliver exceptional experiences while continuously raising the bar. This role is all about making memories that last a lifetime… and it just might be the opportunity of a lifetime for you, too!
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Have previously worked within a leadership capacity, within the entertainment industry.
- Have proven ability to plan and co-ordinate events and productions.
- Possess a thorough knowledge and understanding of leadership attributes.
- Have the ability to cope under pressure and to be flexible in order to adapt to any changes.
- Be able to prioritise and deliver to deadlines.
- Be a high-energy individual with a passion for entertaining.
- Be passionate about delivering an exceptional guest experience.
Our Entertainment Team Managers are required to work 5 or 6 days per week. Hours will include evenings and weekends.
*Successful candidates will be required to provide ‘right to work’ documents to confirm they are 18+ and can legally work in the UK. Additionally, successful candidates will be required to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
Entertainment Team Manager in Blackpool employer: Leisure Employment Services
Leisure Employment Services is an excellent employer, offering a supportive work environment where team members can thrive while ensuring guest safety and satisfaction. With opportunities for training and development, as well as exclusive perks like discounts on dining and holidays, employees can enjoy a rewarding experience in a vibrant holiday park setting in the UK.
Contact Details:
Leisure Employment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Entertainment Team Manager in Blackpool
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Leisure Employment Services. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Leisure Employment Services
Don't be shy about reaching out to Leisure Employment Services directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Entertainment Team Manager in Blackpool
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Leisure Employment Services and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Leisure Employment Services
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
