At a Glance
- Tasks: Support hearing services and improve patient care in a friendly, independent healthcare setting.
- Company: Leightons, a compassionate and innovative hearing care provider.
- Benefits: Competitive salary, commission opportunities, and supportive work environment.
- Other info: Join a diverse team committed to equality and professional growth.
- Why this job: Make a real difference in people's lives through better hearing.
- Qualifications: 5 GCSEs or NVQ Level 2, patient-facing experience, and strong communication skills.
The predicted salary is between 25750 - 25750 £ per year.
Join our Team and Make a Difference! At Leightons, we’re redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. Now, we’re inviting a passionate and qualified Trainee Hearing Care Assistant to join our growing teams across Lewes, Tunbridge Wells and Haywards Heath.
If you're committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care — we want to hear from you.
Why Join Us?- Salary: £25,750 FTE per annum plus commission opportunities
- Hours: Full-Time (Tuesday to Saturday) working across our lovely stores in Lewes, Tunbridge Wells and Haywards Heath.
- Environment: Friendly, supportive, and people-focused
- Impact: Be part of something meaningful — improving lives through better hearing
As a Trainee Hearing Care Assistant, you’ll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair. You will begin with Level 1 responsibilities, progressing to Level 2 once you have demonstrated the required knowledge, skills, and behaviours. Your role will support the smooth running of the hearing service, contribute to business growth particularly in wax removal and uphold the highest standards of clinical care.
Clinical Duties- Provide wax removal services using microsuction (via Tympa equipment only), irrigation, and manual techniques within 30-minute appointment slots.
- Carry out hearing screenings using Tympa equipment and complete minor hearing aid repairs in line with best practice.
- Identify abnormalities and use Tympa Review to refer patients for further medical assessment where required.
- Refer patients appropriately to a HCPC-registered Hearing Aid Dispenser (HAD) or GP, supported by clear written referral letters.
- Deliver consistently high standards of patient care while working under the direction of a HCPC-registered HAD.
- Complete all mandatory company training and attend an external Hearing Care Assistant (HCA) training course.
- Maintain a reflective learning log and prepare for end-point assessment, meeting all coursework and attendance requirements.
- Shadow a HCPC-qualified HAD mentor during patient consultations and support supervised clinical activity.
- Assist with clinic preparation, record keeping, aseptic procedures, infection control, and the supervised use of audiology equipment.
- Demonstrate professional communication, commitment to patient care, and adherence to relevant regulatory and professional policies.
- Respond to patient enquiries promptly, empathetically, and professionally to ensure a positive patient experience.
- Support practice business development through engagement with local partners and community links, including GP surgeries and pharmacies.
- Assist the wider team in implementing strategies to improve efficiency, performance, and service delivery.
- Contribute to the training and development of the branch optical team in relation to hearing services.
- Maintain company standards in professionalism, appearance, timekeeping, and compliance with health and safety policies and regulations.
- Minimum of 5 GCSEs Graded 9-4 (A*-C) or NVQ Level 2 qualification
- Some experience in a patient-facing within a healthcare environment
- A full UK driving license and the ability to travel between locations
- Eligibility to work in the UK, and availability for the specified days
- Excellent communication and interpersonal skills
- Empathetic and committed to delivering outstanding patient care
- Professional, punctual, and well-presented at all times
- Strong attention to detail and accuracy in all clinical procedures
- A supportive team player who collaborates effectively with colleagues
- Organised and able to manage workload efficiently
If you're ready to elevate patient care while enjoying a flexible, fulfilling role, apply today and become a vital part of our team!
Equality & Diversity:We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.
Trainee Hearing Care Assistant employer: Leightons Opticians & The Hearing Care Partnership
At Leightons, we pride ourselves on being an exceptional employer that values empathy and professionalism in the healthcare sector. Our supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities for our Trainee Hearing Care Assistants across beautiful locations like Lewes, Tunbridge Wells, and Haywards Heath. Join us to make a meaningful impact on patient lives while enjoying a fulfilling career in a friendly and inclusive environment.
Contact Details:
Leightons Opticians & The Hearing Care Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Hearing Care Assistant
✨Tap into Medical Trainee Networks
Join student-led medical organisations and trainee networks where you can connect with others in the same boat. They often share job leads, resources, and advice on getting your foot in the door—plus, you might even hear about opportunities at places like Leightons Opticians & The Hearing Care Partnership before they hit the mainstream!
✨Engage with Your Local Medical Community
Attend local medical events, workshops, or conferences to meet professionals in person. These gatherings can give you insider knowledge about internship openings and help you make a lasting impression on those in decision-making roles at places like Leightons Opticians & The Hearing Care Partnership.
✨Utilise Your University’s Resources
Don’t underestimate your university’s career services—they can help you find trainee roles and offer mock interviews and CV workshops tailored for healthcare careers. They may also host career fairs where Leightons Opticians & The Hearing Care Partnership could be scouting for new talent!
✨Apply Early and Often
Trainee positions can be competitive, so it’s crucial to keep an eye on application windows. Make sure to apply through our website to increase your chances at Leightons Opticians & The Hearing Care Partnership. Remember, early applications often make a better impression!
We think you need these skills to ace Trainee Hearing Care Assistant
Some tips for your application 🫡
Highlight Your Passion for Human Medicine:In your cover letter, make sure to express why you’re passionate about human medicine. Share any experiences, whether in academia or volunteering, that show your commitment to the field. We love candidates who are genuinely excited about making a difference in healthcare!
Show Off Your Academic Credentials:For a trainee role in human medicine, your grades and academic achievements matter a lot! Be sure to include your relevant qualifications and any special courses or projects you’ve worked on that relate to the field. A solid academic background can really help you stand out!
Include Relevant Certifications:If you have any certifications like First Aid or basic life support, don't forget to mention them! These qualifications can demonstrate your readiness and commitment to the field. It shows that you’re proactive about gaining skills that matter in human medicine.
Tailor Your CV to the Role:Make sure your CV is tailored specifically for this trainee role with Leightons Opticians & The Hearing Care Partnership. Highlight any clinical or research experience, even if it's just shadowing or internships, and clearly outline your aspiration to learn and grow in human medicine. A customised CV shows that you truly care about this opportunity!
How to prepare for a job interview at Leightons Opticians & The Hearing Care Partnership
✨Know Your Anatomy!
Brush up on your anatomy and physiology knowledge, as questions on these topics are likely to come up in the interview. Be prepared to explain concepts clearly, and maybe even think about how you'd teach them to a patient – that shows understanding and communication skills!
✨Show You're a Team Player
Human medicine is all about working with others, so be ready to discuss examples from your studies or volunteering experiences where you’ve collaborated in a team. Think about situations where you had to communicate effectively with peers or patients, as this will help showcase your interpersonal skills.
✨Passion Over Perfection
As a trainee, the interviewers are looking for motivation and potential more than polished experience. Be genuine about why you chose this path and what excites you about the world of medicine. Your enthusiasm could be the winning factor!
✨Prepare for Clinical Scenarios
You might face some clinical scenario questions that test your problem-solving skills. Practice structuring your thought process on how you would approach a patient case, focusing on history-taking and treatment options. This will show that you’re thinking like a future healthcare professional!
