At a Glance
- Tasks: Support hearing services and improve patient care in a friendly environment.
- Company: Leightons, a compassionate healthcare provider focused on innovative hearing care.
- Benefits: Competitive salary, commission opportunities, and a supportive team culture.
- Other info: Join a diverse team committed to equality and professional growth.
- Why this job: Make a real difference in people's lives through better hearing.
- Qualifications: Qualified Hearing Care Assistant with patient-facing experience and strong communication skills.
The predicted salary is between 27810 - 27810 £ per year.
Join our Team and Make a Difference! At Leightons we’re redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. Now, we’re inviting a passionate and qualified Hearing Care Assistant to join our growing team in Lewes, Tunbridge Wells, and Haywards Heath.
If you're committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care — we want to hear from you.
Why join Us?- Salary: £27,810 FTE per annum plus commission opportunities
- Hours: Full-Time (Tuesday to Saturday) working across our modern, unique Leightons stores across Lewes, Tunbridge Wells, and Haywards Heath.
- Environment: Friendly, supportive, and people-focused
- Impact: Be part of something meaningful — improving lives through better hearing
As a Hearing Care Assistant, you’ll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair. Your role will support the smooth running of the hearing service, contribute to business growth particularly in wax removal, and uphold the highest standards of clinical care.
Clinical Duties- Provide wax removal services using microsuction (via Tympa equipment only), irrigation, and manual techniques within 30-minute appointment slots.
- Carry out hearing screenings using Tympa equipment and complete minor hearing aid repairs in line with best practice.
- Identify abnormalities and use Tympa Review to refer patients for further medical assessment where required.
- Refer patients appropriately to a HCPC-registered Hearing Aid Dispenser (HAD) or GP, supported by clear written referral letters.
- Deliver consistently high standards of patient care while working under the direction of a HCPC-registered HAD.
- Assist with clinic preparation, record keeping, aseptic procedures, infection control, and the supervised use of audiology equipment.
- Demonstrate professional communication, commitment to patient care, and adherence to relevant regulatory and professional policies.
- Respond to patient enquiries promptly, empathetically, and professionally to ensure a positive patient experience.
- Support practice business development through engagement with local partners and community links, including GP surgeries and pharmacies.
- Assist the wider team in implementing strategies to improve efficiency, performance, and service delivery.
- Contribute to the training and development of the branch optical team in relation to hearing services.
- Maintain company standards in professionalism, appearance, timekeeping, and compliance with health and safety policies and regulations.
- To be a fully qualified Hearing Care Assistant
- Minimum of 5 GCSEs Graded 9-4 (A*-C) or NVQ Level 2 qualification
- Some experience in a patient-facing role within a healthcare environment
- A full UK driving license and the ability to travel between locations
- Eligibility to work in the UK, and availability for the specified days
- Excellent communication and interpersonal skills
- Empathetic and committed to delivering outstanding patient care
- Professional, punctual, and well-presented at all times
- Strong attention to detail and accuracy in all clinical procedures
- A supportive team player who collaborates effectively with colleagues
- Organised and able to manage workload efficiently
If you're ready to elevate patient care while enjoying a flexible, fulfilling role, apply today and become a vital part of our team!
Equality & Diversity:We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Qualified Hearing Care Assistant employer: Leightons Opticians & The Hearing Care Partnership
At Leightons, we pride ourselves on being an exceptional employer that values empathy and professionalism in hearing care. Our friendly and supportive work culture fosters personal and professional growth, offering competitive salaries and commission opportunities while making a meaningful impact on patients' lives. Join us in our modern locations across Lewes, Tunbridge Wells, and Haywards Heath, where you can thrive in a collaborative environment dedicated to improving hearing health.
Contact Details:
Leightons Opticians & The Hearing Care Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Qualified Hearing Care Assistant
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Leightons Opticians & The Hearing Care Partnership.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Leightons Opticians & The Hearing Care Partnership.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Leightons Opticians & The Hearing Care Partnership, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Qualified Hearing Care Assistant
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Leightons Opticians & The Hearing Care Partnership.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Leightons Opticians & The Hearing Care Partnership.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Leightons Opticians & The Hearing Care Partnership. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Leightons Opticians & The Hearing Care Partnership. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Leightons Opticians & The Hearing Care Partnership
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Leightons Opticians & The Hearing Care Partnership’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
