At a Glance
- Tasks: Assist customers with stylish eyewear and audiology care in a friendly retail environment.
- Company: Join a premium optical and hearing care boutique in Putney.
- Benefits: Enjoy discounts, bonuses, medical support, and ongoing training.
- Other info: Full training provided and opportunities for career growth.
- Why this job: Make a real difference in people's lives while working with high-quality products.
- Qualifications: Customer service experience and a passion for helping others.
The predicted salary is between 25348 - 25348 £ per year.
Salary: £25,348 FTE + Bonus | Part Time | 5 days a week: Monday, Tuesday, Saturday
Step into a retail opportunity with a difference. We offer careers in a premium but friendly environment where you will genuinely connect with customers, work with stylish eyewear and assist the wider team in providing high quality optical and audiology care. What’s more, you’ll receive full training. If you have a passion for exceptional customer service, this could be your perfect next step.
Why Join Us?
- Work with premium products – including beautifully crafted designer eyewear and advanced hearing care solutions.
- Staff, family and friends discount on high-end frames and accessories.
- Bonus scheme to reward your hard work and dedication.
- Medical cash plan to support your wellbeing.
- Ongoing training and development through the Leightons Learning Academy.
- High street discounts.
- 24/7 access to a GP.
- Volunteering leave.
- 22 days holiday pro rata plus bank holidays.
The Role
As an Optical & Hearing Assistant, you are the face of our Putney boutique — the first impression, the warm welcome, guiding customers through a tailored experience. You’ll receive full training in some of our diagnostic tools and team members will be on hand for support, giving you the confidence to deliver an informed service. You’ll also have the opportunity to help customers choose from designer eyewear and feel fabulous. They’ll leave us feeling seen, heard and delighted.
Who We’re Looking For
This role is ideal for someone who:
- Love building great relationships with customers and making them feel valued.
- Would like the opportunity to positively impact people’s vision and hearing, working with high quality products.
- Has a polished, professional yet friendly approach.
- Has experience of providing great customer service, e.g. retail or hospitality.
- A passion for helping people look and feel their best.
- A team-first attitude and willingness to learn.
- Prepared to travel to a centre of excellence for a 4-6 week induction.
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.
Optical & Hearing Assistant, Putney employer: Leightons Opticians & The Hearing Care Partnership
Join us as an Optical & Hearing Assistant in our Putney boutique, where you'll thrive in a premium yet friendly environment dedicated to exceptional customer service. Enjoy benefits like a bonus scheme, extensive training through the Leightons Learning Academy, and discounts on high-end eyewear, all while making a meaningful impact on customers' vision and hearing. With a commitment to diversity and inclusion, we foster a supportive work culture that values your growth and wellbeing.
Contact Details:
Leightons Opticians & The Hearing Care Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Optical & Hearing Assistant, Putney
✨Tip Number 1
Get to know the company! Research Leightons and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our friendly environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories that showcase your passion for helping people feel valued.
✨Tip Number 3
Dress to impress! Since you’ll be working with stylish eyewear, make sure your outfit reflects that polished yet friendly vibe we’re after. First impressions matter, so let’s make it a good one!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Optical & Hearing Assistant, Putney
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love connecting with customers. Share specific examples of how you've made someone feel valued in previous roles. We want to see that spark!
Highlight Relevant Experience:Make sure to mention any experience you have in retail or hospitality. We’re looking for those who can bring their customer service skills to our team, so don’t hold back on showcasing your background!
Be Professional Yet Friendly:Your written application should reflect the polished yet approachable vibe we cherish at StudySmarter. Use a friendly tone while maintaining professionalism to show us you’re the perfect fit for our boutique.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Leightons Opticians & The Hearing Care Partnership
✨Know the Products
Familiarise yourself with the designer eyewear and hearing care solutions offered by the company. Being able to discuss specific products and their benefits will show your genuine interest and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you made customers feel valued and how you handled any challenges, as this role is all about building great relationships.
✨Emphasise Teamwork
This position requires a team-first attitude, so be ready to discuss how you've successfully worked in teams before. Share stories that demonstrate your willingness to support colleagues and contribute to a positive work environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the training process, the team culture, or the products. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
