At a Glance
- Tasks: Connect with customers and assist them in choosing stylish eyewear and hearing solutions.
- Company: Join a premium, friendly retail environment focused on exceptional customer service.
- Benefits: Enjoy discounts, bonuses, medical support, and ongoing training opportunities.
- Other info: Full training provided, with excellent career growth and a supportive team.
- Why this job: Make a real difference in people's lives while working with high-quality products.
- Qualifications: Customer service experience and a passion for helping others are essential.
The predicted salary is between 25348 - 25348 £ per year.
Salary: £25,348 FTE + Bonus | Full Time | 5 days a week: Monday, Tuesday, Thursday, Friday, Saturday
Step into a retail opportunity with a difference. We offer careers in a premium but friendly environment where you will genuinely connect with customers, work with stylish eyewear and assist the wider team in providing high quality optical and audiology care. What’s more, you’ll receive full training. If you have a passion for exceptional customer service, this could be your perfect next step.
Why Join Us?
- Work with premium products – including beautifully crafted designer eyewear and advanced hearing care solutions.
- Staff, family and friends discount on high-end frames and accessories.
- Bonus scheme to reward your hard work and dedication.
- Medical cash plan to support your wellbeing.
- Ongoing training and development through the Leightons Learning Academy.
- High street discounts.
- 24/7 access to a GP.
- Volunteering leave.
- 22 days holiday pro rata plus bank holidays.
The Role
As an Optical & Hearing Assistant, you are the face of our Putney boutique — the first impression, the warm welcome, guiding customers through a tailored experience. You’ll receive full training in some of our diagnostic tools and team members will be on hand for support, giving you the confidence to deliver an informed service. You’ll also have the opportunity to help customers choose from designer eyewear and feel fabulous. They’ll leave us feeling seen, heard and delighted.
Who We’re Looking For
This role is ideal for someone who:
- Loves building great relationships with customers and making them feel valued.
- Would like the opportunity to positively impact people’s vision and hearing, working with high quality products.
- Has a polished, professional yet friendly approach.
- Has experience of providing great customer service, e.g. retail or hospitality.
- A passion for helping people look and feel their best.
- A team-first attitude and willingness to learn.
- Prepared to travel to a centre of excellence for a 4-6 week induction.
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Optical & Hearing Assistant, Putney in London employer: Leightons Opticians & The Hearing Care Partnership
Join us as an Optical & Hearing Assistant in Putney, where you'll thrive in a premium retail environment that prioritises exceptional customer service and employee development. Enjoy a range of benefits including discounts on high-end products, a bonus scheme, and access to ongoing training through the Leightons Learning Academy, all while making a meaningful impact on customers' vision and hearing. Our supportive work culture fosters growth and inclusivity, ensuring you feel valued and empowered every day.
Contact Details:
Leightons Opticians & The Hearing Care Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Optical & Hearing Assistant, Putney in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Leightons. Understand their values and what makes them unique in the optical and audiology field. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers feel valued, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview.
✨Tip Number 3
Dress to impress! As you'll be working with stylish eyewear, make sure your outfit reflects a polished yet friendly vibe. First impressions matter, so show up looking sharp and professional.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Optical & Hearing Assistant, Putney in London
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love connecting with customers. Share any experiences where you've gone the extra mile to make someone feel valued – it really makes a difference!
Highlight Relevant Experience:If you've worked in retail or hospitality before, be sure to mention it! We want to see how your past roles have prepared you for this position as an Optical & Hearing Assistant.
Be Yourself:We’re looking for a polished yet friendly approach, so don’t be afraid to let your personality shine through in your application. Authenticity goes a long way in making a great first impression!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on this exciting journey with us!
How to prepare for a job interview at Leightons Opticians & The Hearing Care Partnership
✨Know the Products
Familiarise yourself with the designer eyewear and hearing care solutions offered by the company. Being able to discuss specific products and their benefits will show your genuine interest and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you made customers feel valued and how you handled any challenges, as this role is all about building great relationships.
✨Demonstrate a Team-First Attitude
Be ready to discuss how you work well in a team environment. Share instances where you collaborated with colleagues to achieve a common goal, as teamwork is essential in delivering high-quality care and service.
✨Ask Thoughtful Questions
Prepare some insightful questions about the training process, the company culture, or the products. This not only shows your enthusiasm for the role but also helps you determine if the company is the right fit for you.
