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- Tasks: Lead a dynamic team and enhance branch growth while ensuring customer satisfaction.
- Company: Join Leightons, a proud family-owned opticians and audiology business since 1928.
- Benefits: Enjoy staff discounts, bonuses, gym contributions, and access to our Learning Academy.
- Other info: Great opportunity for career growth in a unique and vibrant workplace.
- Why this job: Make a real impact in a supportive environment that values diversity and inclusion.
- Qualifications: Must be a qualified Dispensing Optician with strong people management skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Dispensing Optician searching for a new and exciting opportunity in management? Leightons Opticians and Hearing Care are actively searching for a Branch Manager to join our wonderful team situated in Epsom.
A bit about us: Leightons is a retail opticians and audiology business, founded in 1928. We are proudly independent, family-owned and family run and believe our people are the key to success and longevity. Leightons have grown to have 35 stores, all special and unique – 29 fully owned, 4 franchises and 2 JVPs.
The role: As Branch Manager, you will report directly into the Area Manager with the goal of enhancing branch growth whilst maintaining staff and customer relationships. Core responsibilities behind the position will include:
- Managing the customer relationships, ensuring customer levels of satisfaction remain at their targeted level
- Delivering business results by promoting strategies within branch to enhance performance
- Planning for the future. Setting and achieving realistic business goals by establishing priorities, actions and milestones
- Guiding your team, ensuring they remain motivated and continue to excel within their defined roles
Am I suitable? This is an ideal position for an experienced Dispensing Optician with a strong commercial mindset. You will need to possess strong communication skills with a strong aptitude for people management, ensuring you are able to lead, motivate and guide the team.
Mandatory Requirements:
- Qualified Dispensing Optician
- Fully Registered with the GOC
Benefits:
- Staff Discount
- Bonus Scheme
- Access to Leightons Learning Academy
- Contribution Towards Gym/Club Memberships
- Life Cover 2 x Salary or 4 x Salary if in Pension Scheme
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Branch Manager employer: Leightons Opticians & The Hearing Care Partnership
Contact Detail:
Leightons Opticians & The Hearing Care Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the lookout for a Branch Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Leightons and understanding their values. Think about how your experience as a Dispensing Optician aligns with their mission. This will help you stand out and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you’ve motivated teams and improved customer satisfaction in previous roles. This will demonstrate your capability to excel as a Branch Manager and lead the team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Leightons and becoming part of our family-run business.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Branch Manager role. Highlight your management experience and any achievements in customer satisfaction or team leadership to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Leightons and how your background as a Dispensing Optician makes you the perfect fit for this role.
Showcase Your People Skills: As a Branch Manager, you'll be leading a team and managing customer relationships. Make sure to include examples of how you've successfully motivated teams or improved customer satisfaction in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Leightons Opticians & The Hearing Care Partnership
✨Know Your Stuff
Make sure you brush up on your knowledge of the optician and audiology industry. Understand Leightons' values and how they operate as a family-run business. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or improved customer satisfaction. Be ready to discuss your approach to guiding and inspiring others.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing customer complaints or achieving sales targets. Think through potential scenarios and how you would address them, demonstrating your problem-solving skills and commercial mindset.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the branch's current challenges or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.