Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Connect with customers and assist them in choosing stylish eyewear and hearing solutions.
- Company: Join a premium, friendly retail environment focused on exceptional customer service.
- Benefits: Enjoy discounts, bonuses, medical support, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while working with high-quality products.
- Qualifications: Customer service experience and a passion for helping others.
- Other info: Full training provided and excellent career growth potential.
The predicted salary is between 19600 - 29200 £ per year.
Salary: 24,610 FTE + Bonus
Part Time: Monday, Thursday, Friday, Saturday
Step into a retail opportunity with a difference. We offer careers in a premium but friendly environment where you will genuinely connect with customers, work with stylish eyewear and assist the wider team in providing high quality optical and audiology care. Whats more, you’ll receive full training. If you have a passion for exceptional customer service, this could be your perfect next step.
Why Join Us?
- Work with premium products including beautifully crafted designer eyewear and advanced hearing care solutions.
- Staff, family and friends discount on high-end frames and accessories.
- Bonus scheme to reward your hard work and dedication.
- Medical cash plan to support your wellbeing.
- Ongoing training and development through the Leightons Learning Academy.
- High street discounts.
- 24/7 access to a GP.
- Volunteering leave.
- 22 days holiday pro rata plus bank holidays.
The Role
As an Optical & Hearing Assistant, you are the face of our Sutton boutique - the first impression, the warm welcome, guiding customers through a tailored experience. You’ll receive full training in some of our diagnostic tools and team members will be on hand for support, giving you the confidence to deliver an informed service. You’ll also have the opportunity to help customers choose from designer eyewear and feel fabulous. They’ll leave us feeling seen, heard and delighted.
Who We’re Looking For
- Loves building great relationships with customers and making them feel valued.
- Would like the opportunity to positively impact people’s vision and hearing, working with high quality products.
- Has a polished, professional yet friendly approach.
- Has experience of providing great customer service, e.g. retail or hospitality.
- A passion for helping people look and feel their best.
- A team-first attitude and willingness to learn.
- Prepared to travel to a centre of excellence for a 4-6 week induction.
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Optical & Hearing Assistant - Sutton employer: Leightons Opticians & Hearing Care
Contact Detail:
Leightons Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical & Hearing Assistant - Sutton
✨Tip Number 1
Get to know the company! Research Leightons and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our friendly environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories that showcase your passion for helping people feel valued.
✨Tip Number 3
Dress to impress! Since you'll be working with stylish eyewear, make sure your outfit reflects that polished yet friendly vibe we love. First impressions matter, so let your personality shine through your style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing us you're genuinely interested in the role. Plus, it keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Optical & Hearing Assistant - Sutton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love connecting with customers. Share specific examples of how you've made someone feel valued in previous roles. This will help us see that you're the perfect fit for our friendly environment!
Highlight Relevant Experience: Make sure to mention any experience you have in retail or hospitality. We want to know how you've provided great service before, so don’t hold back on those stories that showcase your skills and dedication!
Be Yourself: We’re looking for a polished yet friendly approach, so let your personality shine through in your application. Use a conversational tone and don’t be afraid to show us who you are – we value authenticity!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Leightons Opticians & Hearing Care
✨Know the Products
Familiarise yourself with the designer eyewear and hearing care solutions offered by the company. Being able to discuss specific products and their benefits will show your genuine interest and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences in retail or hospitality where you provided exceptional customer service. Highlight how you made customers feel valued and how you handled any challenges, as this role is all about building great relationships.
✨Demonstrate a Team-First Attitude
Emphasise your willingness to learn and support your team. Share instances where you collaborated effectively with colleagues to achieve a common goal, as teamwork is crucial in delivering high-quality optical and audiology care.
✨Dress the Part
Since you'll be working in a premium environment, make sure to dress professionally for the interview. A polished appearance will reflect your understanding of the brand and the importance of making a great first impression on customers.