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- Tasks: Welcome customers and guide them in choosing stylish eyewear and hearing solutions.
- Company: Join a premium optical and audiology care provider known for exceptional customer service.
- Benefits: Enjoy discounts, bonuses, medical support, and ongoing training opportunities.
- Why this job: Make a positive impact on people's lives while working with high-quality products in a friendly environment.
- Qualifications: Customer service experience and a passion for helping others are essential.
- Other info: Full training provided; must be willing to travel for induction.
The predicted salary is between 20000 - 29000 £ per year.
Clinical Retail Assistant Haywards Heath
Salary: 24,610 + Bonus Full Time 5 days across Monday to Saturday (Alternate Saturdays)
Step into a retail opportunity with a difference
We offer careers in a premium but friendly environment where you will genuinely connect with customers, work with stylish eyewear and assist the wider team in providing high quality optical and audiology care. Whats more, youll receive full training. If you have a passion for exceptional customer service, this could be your perfect next step.
Why Join Us?
- Work with premium products including beautifully crafted designer eyewear and advanced hearing care solutions.
- Staff, family and friends discount on high-end frames and accessories.
- Bonus scheme to reward your hard work and dedication.
- Medical cash plan to support your wellbeing.
- Ongoing training and development through the Leightons Learning Academy.
- High street discounts
- 24/7 access to a GP
- Volunteering leave
- 22 days holiday pro rata plus bank holidays
The Role
As an Optical & Hearing Assistant, you are the face of our Haywards Heath boutique the first impression, the warm welcome, guiding customers through a tailored experience. Youll receive full training in some of our diagnostic tools and team members will be on hand for support, giving you the confidence to deliver an informed service. Youll also have the opportunity to help customers choose from designer eyewear and feel fabulous. Theyll leave us feeling seen, heard and delighted.
Who Were Looking For
This role is ideal for someone who:
- Loves building great relationships with customers and making them feel valued
- Would like the opportunity to positively impact peoples vision and hearing, working with high quality products
- Has a polished, professional yet friendly approach.
- Has experience of providing great customer service, e.g. retail or hospitality
- A passion for helping people look and feel their best.
- A team-first attitude and willingness to learn.
- Prepared to travel to a centre of excellence for a 4-6 week induction.
Excited? Click on Apply to find out more
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 month should not reapply for the same job role
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Optical & Hearing Assistant, Haywards Heath employer: Leightons Opticians & Hearing Care
Contact Detail:
Leightons Opticians & Hearing Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical & Hearing Assistant, Haywards Heath
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and hearing care. Being knowledgeable about designer brands and advanced audiology solutions will help you engage with customers and demonstrate your passion for the products.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, ensuring you can provide a warm welcome and tailored experiences that make customers feel valued.
✨Tip Number 3
Network with current or former employees of StudySmarter or similar retail environments. They can offer insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Show enthusiasm for ongoing training and development opportunities. Expressing your eagerness to learn and grow within the role will demonstrate your commitment to providing high-quality service and your long-term interest in the position.
We think you need these skills to ace Optical & Hearing Assistant, Haywards Heath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, particularly in retail or hospitality. Emphasise any skills that relate to building relationships with customers and providing exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people and your interest in the optical and audiology field. Mention why you are excited about this specific role and how you can contribute to the team.
Highlight Relevant Skills: In your application, focus on skills such as communication, teamwork, and a polished professional approach. Provide examples of how you've successfully used these skills in previous roles.
Show Enthusiasm for Training: Express your eagerness to learn and grow within the company. Mention your willingness to undergo training and how you believe it will enhance your ability to provide high-quality service to customers.
How to prepare for a job interview at Leightons Opticians & Hearing Care
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences in retail or hospitality where you went above and beyond to help a customer.
✨Demonstrate Your Team Spirit
Highlight your ability to work well within a team. Discuss how you’ve collaborated with colleagues in previous roles to achieve common goals, as this role values a team-first attitude.
✨Prepare for Product Knowledge
Familiarise yourself with the types of eyewear and hearing solutions offered by the company. Being knowledgeable about premium products will show your commitment and readiness to assist customers effectively.
✨Exude Professionalism and Friendliness
Since you'll be the first impression for customers, practice maintaining a polished yet approachable demeanour. Think about how you can balance professionalism with warmth during your interactions.