At a Glance
- Tasks: Support hearing services and improve lives through better hearing care.
- Company: Friendly and supportive healthcare provider in West London.
- Benefits: £25,000 salary plus commission, full-time hours, and professional training.
- Other info: Join a diverse team committed to equality and professional development.
- Why this job: Launch your clinical career while making a meaningful impact on patients' lives.
- Qualifications: 5 GCSEs or NVQ Level 2, patient-facing experience, and a full UK driving licence.
The predicted salary is between 25000 - 25000 £ per year.
Salary: 25,000 FTE per annum plus commission opportunities
Hours: Full-Time (Mon-Fri) working across our partner practices in West London and the surrounding area, in the following location: Twickenham
Environment: Friendly, supportive, and people-focused
Impact: Be part of something meaningful improving lives through better hearing
About the Role
As a Trainee Hearing Care Assistant, you’ll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair. You will begin with Level 1 responsibilities, progressing to Level 2 once you have demonstrated the required knowledge, skills, and behaviours. Your role will support the smooth running of the hearing service, contribute to business growth particularly in wax removal and uphold the highest standards of clinical care.
Clinical Duties
- Provide wax removal services using microsuction (via Tympa equipment only), irrigation, and manual techniques within 30-minute appointment slots.
- Carry out hearing screenings using Tympa equipment and complete minor hearing aid repairs in line with best practice.
- Identify abnormalities and use Tympa Review to refer patients for further medical assessment where required.
- Refer patients appropriately to a HCPC-registered Hearing Aid Dispenser (HAD) or GP, supported by clear written referral letters.
- Deliver consistently high standards of patient care while working under the direction of a HCPC-registered HAD.
Practice Engagement & Development
- Complete all mandatory company training and attend an external Hearing Care Assistant (HCA) training course.
- Maintain a reflective learning log and prepare for end-point assessment, meeting all coursework and attendance requirements.
- Shadow a HCPC-qualified HAD mentor during patient consultations and support supervised clinical activity.
- Assist with clinic preparation, record keeping, aseptic procedures, infection control, and the supervised use of audiology equipment.
- Demonstrate professional communication, commitment to patient care, and adherence to relevant regulatory and professional policies.
Operational Responsibilities
- Respond to patient enquiries promptly, empathetically, and professionally to ensure a positive patient experience.
- Support practice business development through engagement with local partners and community links, including GP surgeries and pharmacies.
- Assist the wider team in implementing strategies to improve efficiency, performance, and service delivery.
- Contribute to the training and development of the branch optical team in relation to hearing services.
- Maintain company standards in professionalism, appearance, timekeeping, and compliance with health and safety policies and regulations.
What You’ll Need
- Minimum of 5 GCSEs Graded 9-4 (A -C) or NVQ Level 2 qualification
- Some experience in a patient-facing within a healthcare environment
- A full UK driving license and the ability to travel between locations
- Eligibility to work in the UK, and availability for the specified days
- Excellent communication and interpersonal skills
- Empathetic and committed to delivering outstanding patient care
- Professional, punctual, and well-presented at all times
- Strong attention to detail and accuracy in all clinical procedures
- A supportive team player who collaborates effectively with colleagues
- Organised and able to manage workload efficiently
Equality & Diversity
We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero‑tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Hearing Care Apprentice: Launch Your Clinical Career in London employer: Leightons Opticians & Hearing Care
Join a friendly and supportive team in Twickenham as a Hearing Care Apprentice, where you will embark on a meaningful clinical career dedicated to improving lives through better hearing. With a focus on employee growth, you will receive comprehensive training and mentorship, ensuring you develop the skills needed for success while enjoying a positive work culture that values diversity and inclusion. Benefit from a competitive salary, commission opportunities, and the chance to make a real impact in your community.
Contact Details:
Leightons Opticians & Hearing Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hearing Care Apprentice: Launch Your Clinical Career in London
✨Tip Number 1
Network like a pro! Reach out to people in the hearing care field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Practice your interview skills! Grab a friend or family member and do some mock interviews. Focus on common questions related to patient care and teamwork, so you can showcase your passion for helping others.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to meet potential employers, whether at a job fair or an informal chat, let your passion for hearing care shine through. A positive attitude can make a lasting impression.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making a difference in people's lives.
We think you need these skills to ace Hearing Care Apprentice: Launch Your Clinical Career in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Hearing Care Apprentice role. Highlight any relevant experience in healthcare or patient-facing roles, and show us how your skills align with our mission of improving lives through better hearing.
Show Your Passion:We want to see your enthusiasm for hearing care! In your application, share why you're excited about this opportunity and how you can contribute to our friendly and supportive environment. Let your personality shine through!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and potential.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Leightons Opticians & Hearing Care
✨Know Your Stuff
Make sure you understand the basics of hearing care and the specific duties of a Hearing Care Apprentice. Familiarise yourself with terms like microsuction, Tympa equipment, and the importance of patient care. This will show your enthusiasm and readiness to learn.
✨Showcase Your Empathy
Since this role is all about improving lives through better hearing, be prepared to discuss how you’ve demonstrated empathy in previous roles. Share examples of how you’ve handled patient enquiries or supported someone in a healthcare setting.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they support apprentices in their development. This not only shows your interest but also helps you gauge if the environment is the right fit for you.
✨Dress the Part
First impressions matter! Dress professionally and ensure you look well-presented. This reflects your commitment to the role and aligns with the company’s standards of professionalism and appearance.
