At a Glance
- Tasks: Support hearing services and improve lives through better hearing care.
- Company: Join Leightons, a friendly and supportive independent healthcare provider.
- Benefits: Competitive salary, commission opportunities, and a positive work environment.
- Other info: Embrace diversity and enjoy a culture that values inclusion.
- Why this job: Make a meaningful impact on patient wellbeing in a fulfilling role.
- Qualifications: Must be a qualified Hearing Care Assistant with excellent communication skills.
The predicted salary is between 27810 - 27810 £ per year.
Join our Team and Make a Difference! At Leightons, we are redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. Now, we are inviting a passionate and qualified Hearing Care Assistant to join our growing team in Lewes, Tunbridge Wells, and Haywards Heath.
If you're committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care, we want to hear from you.
Why join Us?- Salary: 27,810 FTE per annum plus commission opportunities
- Hours: Full-Time (Tuesday to Saturday) working across our modern, unique Leightons stores
- Environment: Friendly, supportive, and people-focused
- Impact: Be part of something meaningful improving lives through better hearing
As a Hearing Care Assistant, you'll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair. Your role will support the smooth running of the hearing service, contribute to business growth particularly in wax removal, and uphold the highest standards of clinical care.
Clinical Duties- Provide wax removal services using microsuction (via Tympa equipment only), irrigation, and manual techniques within 30-minute appointment slots.
- Carry out hearing screenings using Tympa equipment and complete minor hearing aid repairs in line with best practice.
- Identify abnormalities and use Tympa Review to refer patients for further medical assessment where required.
- Refer patients appropriately to a HCPC-registered Hearing Aid Dispenser (HAD) or GP, supported by clear written referral letters.
- Deliver consistently high standards of patient care while working under the direction of a HCPC-registered HAD.
- Assist with clinic preparation, record keeping, aseptic procedures, infection control, and the supervised use of audiology equipment.
- Demonstrate professional communication, commitment to patient care, and adherence to relevant regulatory and professional policies.
- Respond to patient enquiries promptly, empathetically, and professionally to ensure a positive patient experience.
- Support practice business development through engagement with local partners and community links, including GP surgeries and pharmacies.
- Assist the wider team in implementing strategies to improve efficiency, performance, and service delivery.
- Contribute to the training and development of the branch optical team in relation to hearing services.
- Maintain company standards in professionalism, appearance, timekeeping, and compliance with health and safety policies and regulations.
- To be a fully qualified Hearing Care Assistant
- Minimum of 5 GCSEs Graded 9-4 (A-C) or NVQ Level 2 qualification
- Some experience in a patient-facing role within a healthcare environment
- A full UK driving license and the ability to travel between locations
- Eligibility to work in the UK, and availability for the specified days
- Excellent communication and interpersonal skills
- Empathetic and committed to delivering outstanding patient care
- Professional, punctual, and well-presented at all times
- Strong attention to detail and accuracy in all clinical procedures
- A supportive team player who collaborates effectively with colleagues
- Organised and able to manage workload efficiently
If you're ready to elevate patient care while enjoying a flexible, fulfilling role, apply today and become a vital part of our team!
Equality & Diversity:We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.
Qualified Hearing Care Assistant in Kent employer: Leightons Opticians & Hearing Care
At Leightons, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment where our team members can thrive. With a commitment to professional development and patient care, we provide our Hearing Care Assistants with opportunities for growth while making a meaningful impact in the lives of our patients across Lewes, Tunbridge Wells, and Haywards Heath. Join us to be part of a compassionate team that values innovation and invests in your future.
Contact Details:
Leightons Opticians & Hearing Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Qualified Hearing Care Assistant in Kent
✨Get Involved in Local Health Initiatives
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Join professional associations related to human medicine, such as the Royal College of Physicians. Attend their conferences and networking events to meet potential employers in a relaxed setting. Who knows, you might just bump into someone from Leightons Opticians & Hearing Care!
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We think you need these skills to ace Qualified Hearing Care Assistant in Kent
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for the Qualified Hearing Care Assistant at Leightons Opticians & Hearing Care, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.
Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!
Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the Qualified Hearing Care Assistant at Leightons Opticians & Hearing Care. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!
Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like Leightons Opticians & Hearing Care will definitely appreciate!
How to prepare for a job interview at Leightons Opticians & Hearing Care
✨Brush Up on Clinical Knowledge
Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.
✨Demonstrate Soft Skills
In human medicine, technical skills are crucial, but don’t forget to showcase your soft skills like communication, empathy, and teamwork. In your answers, share specific examples of how you've worked effectively with patients or colleagues in the past, as these traits are highly valued in clinical settings.
✨Know Your CV Backwards
As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.
✨Prepare for Ethical Scenarios
Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.