At a Glance
- Tasks: Support hearing services and enhance patient care through wax removal and hearing screenings.
- Company: Join a friendly, supportive team at The Hearing Care Partnership.
- Benefits: Earn £25,000 FTE plus commission with flexible hours and training opportunities.
- Other info: Embrace a diverse workplace that values equal opportunities for all.
- Why this job: Make a real difference in patients' lives while growing your clinical skills.
- Qualifications: 5 GCSEs or NVQ Level 2, plus some patient-facing experience required.
The predicted salary is between 25000 - 25000 £ per year.
The Hearing Care Partnership invites a Trainee Hearing Care Assistant to support private hearing services across multiple locations in Lancashire.
Benefits
- Salary: £25,000 FTE per annum plus commission opportunities
- Hours: Full-Time (Mon‑Fri) with flexible scheduling across partner practices
- Environment: Friendly, supportive, and people‑focused
- Impact: Contribute to meaningful improvements in patients’ lives through better hearing services
About the Role
As a Trainee Hearing Care Assistant, you will support hearing services and progress from Level 1 to Level 2 responsibilities as you demonstrate required knowledge, skills, and behaviours. Your role enhances clinical excellence, operational efficiency and business growth, particularly in wax removal.
Clinical Duties
- Perform wax removal using microsuction (Tympa equipment), irrigation and manual techniques within 30‑minute appointment slots.
- Conduct hearing screenings with Tympa equipment and carry out minor hearing aid repairs in line with best practice.
- Identify abnormalities and use Tympa Review to refer patients for further medical assessment.
- Make referrals to HCPC‑registered Hearing Aid Dispensers (HAD) or GP with clear written referral letters.
- Deliver high standards of patient care while working under the direction of an HCPC‑registered HAD.
Practice Engagement & Development
- Complete all mandatory company training and attend an external Hearing Care Assistant (HCA) training course.
- Maintain a reflective learning log and prepare for end‑point assessment, meeting all coursework and attendance requirements.
- Shadow a HCPC‑qualified HAD mentor during patient consultations and support supervised clinical activity.
- Assist with clinic preparation, record keeping, aseptic procedures, infection control and the supervised use of audiology equipment.
- Demonstrate professional communication, commitment to patient care and adherence to regulatory and professional policies.
Operational Responsibilities
- Respond promptly, empathetically and professionally to patient enquiries.
- Support practice business development through engagement with local partners and community links.
- Collaborate with the team to improve efficiency, performance and service delivery.
- Assist in training the branch optical team in relation to hearing services.
- Maintain company standards in professionalism, appearance, timekeeping and compliance with health and safety policies.
What You’ll Need
- Minimum of 5 GCSEs Graded 9‑4 (A‑C) or NVQ Level 2 qualification
- Some patient‑facing experience within a healthcare environment
- Full UK driving licence and ability to travel between locations
- Eligibility to work in the UK and availability for the specified days
- Excellent communication and interpersonal skills
- Empathy and commitment to outstanding patient care
- Professionalism, punctuality and a well‑presented appearance
- Strong attention to detail and accuracy in clinical procedures
- Team‑player mindset with effective collaboration skills
- Organised and able to manage workload efficiently
Equality & Diversity: We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome and will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Hearing Care Assistant Trainee - Grow Clinically, Flexible Hours employer: Leightons Opticians & Hearing Care
The Hearing Care Partnership is an exceptional employer, offering a supportive and friendly work environment where you can grow clinically as a Trainee Hearing Care Assistant. With flexible hours and a competitive salary of £25,000 FTE plus commission opportunities, employees are encouraged to develop their skills through comprehensive training and mentorship, making a meaningful impact on patients' lives in Lancashire. Join us to be part of a team that values professionalism, patient care, and community engagement.
Contact Details:
Leightons Opticians & Hearing Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hearing Care Assistant Trainee - Grow Clinically, Flexible Hours
✨Tip Number 1
Get to know the company! Research The Hearing Care Partnership and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to hearing care. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to patient care and teamwork. Role-playing with a friend can help you feel more confident and articulate your thoughts clearly when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hearing Care Assistant Trainee - Grow Clinically, Flexible Hours
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Trainee Hearing Care Assistant role. Highlight any patient-facing experience and relevant qualifications to show us you’re a great fit!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you’re passionate about hearing care and how you can contribute to our friendly, supportive environment. We love seeing genuine enthusiasm!
Showcase Your Communication Skills:Since this role involves a lot of patient interaction, it’s important to demonstrate your excellent communication skills in your application. Use clear, professional language and make sure to proofread for any errors.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Leightons Opticians & Hearing Care
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Trainee Hearing Care Assistant. Understand the clinical duties, especially around wax removal and hearing screenings. This will show your enthusiasm and readiness to jump into the role.
✨Showcase Your People Skills
Since this role is all about patient care, be prepared to discuss your previous patient-facing experiences. Share specific examples where you demonstrated empathy and effective communication, as these are crucial in making patients feel comfortable.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture and training opportunities. This not only shows your interest but also helps you gauge if the environment aligns with your values, especially since they emphasise a friendly and supportive atmosphere.
✨Dress the Part
Make sure to present yourself professionally. A well-groomed appearance reflects your commitment to professionalism and patient care, which is essential in a healthcare setting. First impressions matter, so dress smartly for the interview!
