At a Glance
- Tasks: Support hearing services and deliver exceptional patient care in a dynamic healthcare setting.
- Company: Join The Hearing Care Partnership, a leader in innovative hearing care.
- Benefits: Full training provided, flexible hours, and opportunities for career growth.
- Other info: Embrace a culture of diversity and inclusion in a supportive team environment.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
- Qualifications: 5 GCSEs (A*-C) or NVQ Level 2, plus some healthcare experience.
The predicted salary is between 19350 - 23650 £ per year.
At The Hearing Care Partnership, we are redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. We are inviting a passionate and qualified Trainee Hearing Care Assistant to join our growing team in Lancashire.
If you're committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care, we want to hear from you.
Hours: Full-Time (Mon-Fri) working across our partner practices in Lancashire and the surrounding area.
About the Role:
- As a Trainee Hearing Care Assistant, you will be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair.
- You will begin with Level 1 responsibilities, progressing to Level 2 once you have demonstrated the required knowledge, skills, and behaviours.
- Your role will support the smooth running of the hearing service, contribute to business growth particularly in wax removal, and uphold the highest standards of clinical care.
- Provide wax removal services using microsuction (via Tympa equipment only), irrigation, and manual techniques within 30-minute appointment slots.
- Identify abnormalities and use Tympa Review to refer patients for further medical assessment where required.
- Deliver consistently high standards of patient care while working under the direction of a HCPC-registered HAD.
- Complete all mandatory company training and attend an external Hearing Care Assistant (HCA) training course.
- Assist with clinic preparation, record keeping, aseptic procedures, infection control, and the supervised use of audiology equipment.
- Demonstrate professional communication, commitment to patient care, and adherence to relevant regulatory and professional policies.
- Support practice business development through engagement with local partners and community links, including GP surgeries and pharmacies.
- Assist the wider team in implementing strategies to improve efficiency, performance, and service delivery.
- Contribute to the training and development of the branch optical team in relation to hearing services.
- Maintain company standards in professionalism, appearance, timekeeping, and compliance with health and safety policies and regulations.
Requirements:
- Minimum of 5 GCSEs Graded 9-4 (A*-C) or NVQ Level 2 qualification.
- Some experience in a patient-facing role within a healthcare environment.
- A full UK driving license and the ability to travel between locations.
- Empathetic and committed to delivering outstanding patient care.
If you're ready to elevate patient care while enjoying a flexible, fulfilling role, apply today and become a vital part of our team!
Equality & Diversity: We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Care Assistant - Trainee in England employer: Leightons Opticians & Hearing Care
Leightons is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a competitive salary, bonus scheme, and access to the Leightons Learning Academy for continuous development. With a strong emphasis on teamwork and a supportive culture, employees enjoy benefits such as life cover, a health cash plan, and staff discounts, all while contributing to a legacy of quality eye care since 1928 in a family-owned environment. Join us in making a meaningful impact on our customers' lives through better vision in a diverse and inclusive workplace.
Contact Details:
Leightons Opticians & Hearing Care Recruitment Team
