At a Glance
- Tasks: Support hearing services and enhance patient care through wax removal and hearing screenings.
- Company: Join a friendly, supportive team at The Hearing Care Partnership.
- Benefits: Earn £25,000 FTE plus commission with flexible full-time hours.
- Other info: Great opportunity for career growth in a dynamic healthcare environment.
- Why this job: Make a real difference in patients' lives by improving their hearing.
- Qualifications: 5 GCSEs or NVQ Level 2 and some patient-facing experience required.
The predicted salary is between 25000 - 25000 £ per year.
The Hearing Care Partnership invites a Trainee Hearing Care Assistant to support private hearing services across multiple locations in Lancashire.
Benefits
- Salary: £25,000 FTE per annum plus commission opportunities
- Hours: Full-Time (Mon‑Fri) with flexible scheduling across partner practices
- Environment: Friendly, supportive, and people‑focused
- Impact: Contribute to meaningful improvements in patients’ lives through better hearing services
About the Role
As a Trainee Hearing Care Assistant, you will support hearing services and progress from Level 1 to Level 2 responsibilities as you demonstrate required knowledge, skills, and behaviours. Your role enhances clinical excellence, operational efficiency and business growth, particularly in wax removal.
Clinical Duties
- Perform wax removal using microsuction (Tympa equipment), irrigation and manual techniques within 30‑minute appointment slots.
- Conduct hearing screenings with Tympa equipment and carry out minor hearing aid repairs in line with best practice.
- Identify abnormalities and use Tympa Review to refer patients for further medical assessment.
- Make referrals to HCPC‑registered Hearing Aid Dispensers (HAD) or GP with clear written referral letters.
- Deliver high standards of patient care while working under the direction of an HCPC‑registered HAD.
Practice Engagement & Development
- Complete all mandatory company training and attend an external Hearing Care Assistant (HCA) training course.
- Maintain a reflective learning log and prepare for end‑point assessment, meeting all coursework and attendance requirements.
- Shadow a HCPC‑qualified HAD mentor during patient consultations and support supervised clinical activity.
- Assist with clinic preparation, record keeping, aseptic procedures, infection control and the supervised use of audiology equipment.
- Demonstrate professional communication, commitment to patient care and adherence to regulatory and professional policies.
Operational Responsibilities
- Respond promptly, empathetically and professionally to patient enquiries.
- Support practice business development through engagement with local partners and community links.
- Collaborate with the team to improve efficiency, performance and service delivery.
- Assist in training the branch optical team in relation to hearing services.
- Maintain company standards in professionalism, appearance, timekeeping and compliance with health and safety policies.
What You’ll Need
- Minimum of 5 GCSEs Graded 9‑4 (A‑C) or NVQ Level 2 qualification
- Some patient‑facing experience within a healthcare environment
- Full UK driving licence and ability to travel between locations
- Eligibility to work in the UK and availability for the specified days
- Excellent communication and interpersonal skills
- Empathy and commitment to outstanding patient care
- Professionalism, punctuality and a well‑presented appearance
- Strong attention to detail and accuracy in clinical procedures
- Team‑player mindset with effective collaboration skills
- Organised and able to manage workload efficiently
Equality & Diversity: We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome and will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Trainee Hearing Care Assistant, Lancashire in Burnley employer: Leightons Opticians & Hearing Care
The Hearing Care Partnership is an exceptional employer, offering a supportive and friendly work environment where you can make a real difference in patients' lives through improved hearing services. With a competitive salary of £25,000 FTE plus commission opportunities, flexible full-time hours, and a commitment to employee growth through training and mentorship, this role as a Trainee Hearing Care Assistant in Lancashire provides a unique opportunity to develop your skills while contributing to meaningful healthcare outcomes.
Contact Details:
Leightons Opticians & Hearing Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Hearing Care Assistant, Lancashire in Burnley
✨Tip Number 1
Get to know the company! Research The Hearing Care Partnership and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in contributing to their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Trainee Hearing Care Assistant role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to patient care and teamwork. Think of examples from your past experiences that showcase your skills and commitment to outstanding patient care. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly and supportive team in Lancashire.
We think you need these skills to ace Trainee Hearing Care Assistant, Lancashire in Burnley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Trainee Hearing Care Assistant role. Highlight any patient-facing experience and relevant qualifications, as we want to see how you can contribute to our friendly and supportive environment.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping others and your commitment to outstanding patient care. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills:Since this role involves a lot of interaction with patients and team members, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to know you can connect with people effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Leightons Opticians & Hearing Care
✨Know Your Stuff
Make sure you understand the role of a Trainee Hearing Care Assistant inside out. Familiarise yourself with the clinical duties, especially wax removal techniques and hearing screenings. This will show your genuine interest and readiness to contribute to patient care.
✨Showcase Your People Skills
Since this role is all about patient interaction, be prepared to demonstrate your communication and interpersonal skills. Think of examples from your past experiences where you've successfully engaged with patients or worked in a team to improve service delivery.
✨Prepare for Practical Scenarios
Expect to discuss real-life scenarios during your interview. Brush up on how you would handle patient enquiries or collaborate with colleagues to enhance operational efficiency. This will help you illustrate your problem-solving abilities and teamwork mindset.
✨Dress the Part
First impressions matter! Dress professionally and maintain a well-presented appearance. This reflects your commitment to professionalism and aligns with the company’s standards, making a positive impact right from the start.
