At a Glance
- Tasks: Support hearing services and enhance patient care through clinical duties and teamwork.
- Company: The Hearing Care Partnership, a friendly and supportive healthcare provider.
- Benefits: £25,000 salary, commission opportunities, flexible hours, and professional training.
- Other info: Join a diverse team with excellent career development opportunities.
- Why this job: Make a real difference in patients' lives while growing your clinical skills.
- Qualifications: 5 GCSEs or NVQ Level 2, patient-facing experience, and strong communication skills.
The predicted salary is between 25000 - 25000 £ per year.
The Hearing Care Partnership invites a Trainee Hearing Care Assistant to support private hearing services across multiple locations in Lancashire.
Benefits
- Salary: £25,000 FTE per annum plus commission opportunities
- Hours: Full-Time (Mon‑Fri) with flexible scheduling across partner practices
- Environment: Friendly, supportive, and people‑focused
- Impact: Contribute to meaningful improvements in patients’ lives through better hearing services
About the Role
As a Trainee Hearing Care Assistant, you will support hearing services and progress from Level 1 to Level 2 responsibilities as you demonstrate required knowledge, skills, and behaviours. Your role enhances clinical excellence, operational efficiency and business growth, particularly in wax removal.
Clinical Duties
- Perform wax removal using microsuction (Tympa equipment), irrigation and manual techniques within 30‑minute appointment slots.
- Conduct hearing screenings with Tympa equipment and carry out minor hearing aid repairs in line with best practice.
- Identify abnormalities and use Tympa Review to refer patients for further medical assessment.
- Make referrals to HCPC‑registered Hearing Aid Dispensers (HAD) or GP with clear written referral letters.
- Deliver high standards of patient care while working under the direction of an HCPC‑registered HAD.
Practice Engagement & Development
- Complete all mandatory company training and attend an external Hearing Care Assistant (HCA) training course.
- Maintain a reflective learning log and prepare for end‑point assessment, meeting all coursework and attendance requirements.
- Shadow a HCPC‑qualified HAD mentor during patient consultations and support supervised clinical activity.
- Assist with clinic preparation, record keeping, aseptic procedures, infection control and the supervised use of audiology equipment.
- Demonstrate professional communication, commitment to patient care and adherence to regulatory and professional policies.
Operational Responsibilities
- Respond promptly, empathetically and professionally to patient enquiries.
- Support practice business development through engagement with local partners and community links.
- Collaborate with the team to improve efficiency, performance and service delivery.
- Assist in training the branch optical team in relation to hearing services.
- Maintain company standards in professionalism, appearance, timekeeping and compliance with health and safety policies.
What You’ll Need
- Minimum of 5 GCSEs Graded 9‑4 (A‑C) or NVQ Level 2 qualification
- Some patient‑facing experience within a healthcare environment
- Full UK driving licence and ability to travel between locations
- Eligibility to work in the UK and availability for the specified days
- Excellent communication and interpersonal skills
- Empathy and commitment to outstanding patient care
- Professionalism, punctuality and a well‑presented appearance
- Strong attention to detail and accuracy in clinical procedures
- Team‑player mindset with effective collaboration skills
- Organised and able to manage workload efficiently
Equality & Diversity: We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome and will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Hearing Care Assistant Trainee - Grow Clinically, Flexible Hours in Burnley employer: Leightons Opticians & Hearing Care
The Hearing Care Partnership is an exceptional employer, offering a supportive and friendly work environment where you can grow clinically as a Trainee Hearing Care Assistant. With flexible hours and a competitive salary of £25,000 FTE plus commission opportunities, employees are encouraged to develop their skills through comprehensive training and mentorship, making a meaningful impact on patients' lives in Lancashire. Join us to be part of a team that values professionalism, patient care, and continuous learning.
Contact Details:
Leightons Opticians & Hearing Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hearing Care Assistant Trainee - Grow Clinically, Flexible Hours in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in the hearing care field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions for healthcare roles and be ready to showcase your empathy and commitment to patient care. Remember, it’s all about making a great first impression!
✨Tip Number 3
Show off your passion for hearing care! When you get the chance to chat with potential employers, share why you’re excited about helping patients improve their hearing. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities in one place, making your job search a breeze.
We think you need these skills to ace Hearing Care Assistant Trainee - Grow Clinically, Flexible Hours in Burnley
Some tips for your application 🫡
Show Your Passion for Patient Care:When writing your application, let us know why you're passionate about helping people with their hearing needs. Share any relevant experiences that highlight your commitment to patient care and how you can make a difference in their lives.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Trainee Hearing Care Assistant role. Highlight your relevant skills, qualifications, and any patient-facing experience you've had. We want to see how you fit into our friendly and supportive environment!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at The Hearing Care Partnership.
How to prepare for a job interview at Leightons Opticians & Hearing Care
✨Know Your Stuff
Make sure you understand the role of a Hearing Care Assistant and the specific duties involved, like wax removal and conducting hearing screenings. Familiarise yourself with Tympa equipment and be ready to discuss how you would handle various clinical scenarios.
✨Show Your Empathy
Since this role is all about patient care, be prepared to demonstrate your empathy and communication skills. Think of examples from your past experiences where you’ve made a positive impact on someone’s life, especially in a healthcare setting.
✨Dress the Part
First impressions matter! Dress professionally and ensure you present yourself well. This shows that you take the role seriously and are committed to maintaining high standards in your appearance, which is crucial in a patient-facing role.
✨Ask Smart Questions
Prepare some thoughtful questions to ask during the interview. This could be about the training process, team dynamics, or how the company supports its staff in their professional development. It shows your interest in the role and helps you gauge if it’s the right fit for you.
