At a Glance
- Tasks: Lead a team, drive performance, and ensure exceptional patient care.
- Company: Join Leightons Opticians, a family-run business with a strong reputation.
- Benefits: Competitive salary, bonuses, career development, and staff discounts.
- Other info: Supportive environment with opportunities for growth and development.
- Why this job: Elevate your career in management while making a real impact on patient experiences.
- Qualifications: Qualified Dispensing Optician with strong leadership and communication skills.
The predicted salary is between 36000 - 44000 £ per year.
Are you a qualified Dispensing Optician? Ready to elevate your career to the next step? If you're a qualified and GOC-registered Dispensing Optician looking to progress your career beyond dispensing and into leadership, this could be the perfect opportunity. At Leightons Opticians & Hearing Care, we're looking for an ambitious Dispensing Optician to join our Addlestone practice as Branch Manager.
Whether you've already gained some supervisory experience or you're ready for your first management position, we'll provide the support, training, and development needed to help you succeed.
Why Leightons?
Founded in 1928, Leightons remains proudly independent, family-owned, and family-run. With 37 practices across the South of England, we've built our reputation on exceptional patient care, strong clinical standards, and investing in our people. We believe great managers aren't simply hired, they're developed. That's why we're passionate about identifying talent, providing opportunities for progression, and helping our colleagues build rewarding long-term careers.
A Unique Opportunity to Lead a Community-Focused Practice
This role offers the chance to become a familiar face for patients and colleagues alike, building meaningful long-term relationships and creating an environment where both customers and team members feel valued and supported. You'll play a key role in shaping the culture, performance, and patient experience within the practice, making a genuine difference every day.
Working within a dedicated single clinic team, you'll have the autonomy to influence how the practice operates while receiving ongoing support from experienced leaders across the wider business. You'll be empowered to develop your leadership skills, drive performance, and help your team reach their full potential. Through mentoring, training, and ongoing development opportunities, we'll help you build the confidence and skills needed to grow into a successful manager, while maintaining the patient-focused approach that sits at the heart of everything we do.
The Role
Reporting to the Area Manager, you'll be responsible for leading the day-to-day operation of the practice while driving growth, engagement, and customer satisfaction. Key responsibilities include:
- Leading, coaching, and motivating your team to deliver exceptional service
- Creating a positive and supportive branch culture
- Building strong customer relationships and ensuring high levels of satisfaction
- Driving branch performance through effective planning and execution
- Monitoring business objectives and identifying opportunities for growth
- Managing branch operations and ensuring excellent standards across all areas
- Supporting colleague learning and development within the practice
- Working closely with your Area Manager to achieve both individual and business goals
Who We're Looking For
We're seeking a qualified Dispensing Optician who is passionate about people, patient care, and personal development. You'll ideally have:
- A Qualified Dispensing Optician qualification
- Full GOC registration
- Strong communication and relationship-building skills
- A positive, proactive approach to leadership
- Commercial awareness and an interest in business performance
- The ability to inspire, motivate, and support others
- A desire to learn, grow, and build a career in management
Previous management experience is welcomed but not essential. What's most important is your ambition to develop as a leader and your commitment to delivering an outstanding patient experience.
What You'll Receive
At Leightons, career development isn't just something we talk about, it's something we actively invest in. Benefits include:
- Competitive base salary, and extensive bonuses to earn more on top of your base pay
- Structured learning and leadership development opportunities
- Ongoing support from experienced Area Managers and senior leaders
- Bonus scheme enabling you to earn above your base salary
- Staff discounts
- Contribution towards gym and club memberships
- 27 days annual leave plus bank holidays
- The opportunity to build a long-term management career within an independent, growing business
Join a Company That Invests in Your Future
If you're a qualified Dispensing Optician ready to take the next step in your career and lead your own practice for the first time, we'd love to hear from you. At Leightons, we're committed to helping our people learn, develop, and thrive. This is your opportunity to move into management with the support, mentoring, and training needed to become a successful leader.
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.
Branch Manager - Addlestone employer: Leightons-Opticians-and-Hearing-Care-1
Leightons Holdings Ltd is an exceptional employer, offering a supportive and family-oriented work culture that prioritises employee well-being and growth. With flexible working arrangements and a commitment to professional development, employees can thrive in their roles while contributing to the success of a long-established independent business in the heart of Farnham. Join us to be part of a dynamic team that values your contributions and fosters a collaborative environment.
Contact Details:
Leightons-Opticians-and-Hearing-Care-1 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager - Addlestone
✨Get Involved with Local Health Initiatives
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✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Leightons-Opticians-and-Hearing-Care-1.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Leightons-Opticians-and-Hearing-Care-1, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Branch Manager - Addlestone
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Leightons-Opticians-and-Hearing-Care-1.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Leightons-Opticians-and-Hearing-Care-1.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Leightons-Opticians-and-Hearing-Care-1. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Leightons-Opticians-and-Hearing-Care-1. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Leightons-Opticians-and-Hearing-Care-1
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Leightons-Opticians-and-Hearing-Care-1’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
