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- Tasks: Lead a dynamic team and enhance branch growth while ensuring customer satisfaction.
- Company: Join Leightons, a proud family-owned opticians and audiology business since 1928.
- Benefits: Enjoy 27 days holiday, gym contributions, staff discounts, and access to our Learning Academy.
- Other info: Great opportunity for career growth in a unique and independent company.
- Why this job: Make a real impact in a supportive environment that values diversity and inclusion.
- Qualifications: Must be a qualified Dispensing Optician with strong people management skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Poole
Reports To: Area Manager
Are you an experienced Dispensing Optician searching for a new and exciting opportunity in management? Leightons Opticians and Hearing Care are actively searching for a Branch Manager to join our wonderful team situated in Poole!
A bit about us … Leightons is a retail opticians and audiology business, founded in 1928. We are proudly independent, family‑owned and family run and believe our people are the key to success and longevity. Leightons have grown to have 37 stores, all special and unique.
The role … As Branch Manager, you will report directly into the Area Manager with the goal of enhancing branch growth whilst maintaining staff and customer relationships. Core responsibilities behind the position will include:
- Managing the customer relationships, ensuring customer levels of satisfaction remain at their targeted level
- Deliver business results by promoting strategies within branch to enhance performance
- Planning for the future. Setting and achieving realistic business goals by establishing priorities, actions and milestones
- Guiding your team, ensuring they remain motivated and continue to excel within their defined roles
Am I suitable? This is an ideal position for an experienced Dispensing Optician with a strong commercial mindset. You will need to possess strong communication skills with a strong aptitude for people management, ensuring you are able to lead, motivate and guide the team.
Mandatory Requirements:
- Qualified Dispensing Optician
- Fully Registered with the GOC
Benefits:
- Access to Leightons Learning Academy
- Contribution towards Gym/Club Memberships
- Staff discounts
- More benefits
- 27 days holiday
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero‑tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Branch Manager - Poole employer: Leightons Holdings Ltd
Contact Detail:
Leightons Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Poole
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the lookout for a Branch Manager role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for interviews by researching Leightons and understanding their values. Think about how your experience as a Dispensing Optician aligns with their mission. This will help you stand out and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you’ve motivated teams and improved customer satisfaction in previous roles. This will demonstrate your capability to excel as a Branch Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Branch Manager - Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Manager role. Highlight your experience as a Dispensing Optician and any management skills you have. We want to see how your background fits with our family-run ethos!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're excited about joining Leightons and how you can contribute to our branch's growth. Keep it personal and engaging – we love a good story!
Showcase Your People Skills: Since this role involves managing relationships, make sure to highlight your communication and people management skills. We’re looking for someone who can motivate and guide a team, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our wonderful team!
How to prepare for a job interview at Leightons Holdings Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the optometry field and Leightons' values. Familiarise yourself with their history, services, and what makes them unique. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved customer satisfaction. Be ready to discuss your management style and how you plan to inspire your team.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to branch management. Think about how you would handle challenges like staff conflicts or customer complaints. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the company's future plans, team dynamics, or how success is measured in the role. It shows that you're engaged and serious about the position.