At a Glance
- Tasks: Connect with customers and assist them in choosing stylish eyewear and hearing solutions.
- Company: Join a premium, friendly retail environment focused on exceptional customer service.
- Benefits: Enjoy discounts, bonuses, medical support, and ongoing training opportunities.
- Other info: Full training provided, with excellent career growth and a supportive team.
- Why this job: Make a real difference in people's lives while working with high-quality products.
- Qualifications: Customer service experience and a passion for helping others are essential.
The predicted salary is between 25348 - 25348 £ per year.
Salary: £25,348 FTE + Bonus | Full Time | 5 days a week: Monday, Tuesday, Thursday, Friday, Saturday
Step into a retail opportunity with a difference. We offer careers in a premium but friendly environment where you will genuinely connect with customers, work with stylish eyewear and assist the wider team in providing high quality optical and audiology care. What’s more, you’ll receive full training. If you have a passion for exceptional customer service, this could be your perfect next step.
Why Join Us?
- Work with premium products – including beautifully crafted designer eyewear and advanced hearing care solutions.
- Staff, family and friends discount on high-end frames and accessories.
- Bonus scheme to reward your hard work and dedication.
- Medical cash plan to support your wellbeing.
- Ongoing training and development through the Leightons Learning Academy.
- High street discounts.
- 24/7 access to a GP.
- Volunteering leave.
- 22 days holiday pro rata plus bank holidays.
The Role
As an Optical & Hearing Assistant, you are the face of our Putney boutique — the first impression, the warm welcome, guiding customers through a tailored experience. You’ll receive full training in some of our diagnostic tools and team members will be on hand for support, giving you the confidence to deliver an informed service. You’ll also have the opportunity to help customers choose from designer eyewear and feel fabulous. They’ll leave us feeling seen, heard and delighted.
Who We’re Looking For
This role is ideal for someone who:
- Loves building great relationships with customers and making them feel valued.
- Would like the opportunity to positively impact people’s vision and hearing, working with high quality products.
- Has a polished, professional yet friendly approach.
- Has experience of providing great customer service, e.g. retail or hospitality.
- A passion for helping people look and feel their best.
- A team-first attitude and willingness to learn.
- Prepared to travel to a centre of excellence for a 4-6 week induction.
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero‑tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Optical & Hearing Assistant, Putney employer: Leightons Holdings Ltd
Join us as an Optical & Hearing Assistant in Putney, where you'll thrive in a premium retail environment that prioritises exceptional customer service and employee development. Enjoy a range of benefits including discounts on high-end eyewear, a bonus scheme, and access to ongoing training through the Leightons Learning Academy, all while making a meaningful impact on customers' vision and hearing. Our inclusive work culture fosters growth and values diversity, ensuring you feel valued and supported every step of the way.
StudySmarter Expert Advice🤫
We think this is how you could land Optical & Hearing Assistant, Putney
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Leightons. Understand their values, products, and what makes them stand out in the optical and audiology field. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers feel valued, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a retail environment. Wear something smart yet approachable to show that you’re professional but also friendly—just like the vibe we have at our Putney boutique.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Optical & Hearing Assistant, Putney
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love connecting with customers. Share specific examples of how you've made people feel valued in previous roles, whether in retail or hospitality.
Highlight Relevant Experience:Make sure to mention any experience you have with optical or audiology products, even if it's just a keen interest. We want to see how your background aligns with our premium offerings and customer care approach.
Be Yourself:We’re looking for someone with a polished yet friendly vibe. Don’t be afraid to let your personality shine through in your application. Authenticity goes a long way in making a great first impression!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the Optical & Hearing Assistant role!
How to prepare for a job interview at Leightons Holdings Ltd
✨Know Your Products
Familiarise yourself with the premium eyewear and hearing solutions offered by the company. Being able to discuss specific products and their benefits will show your genuine interest and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you made customers feel valued and how you handled any challenges, as this role is all about building great relationships.
✨Emphasise Teamwork
This position requires a team-first attitude, so be ready to discuss how you've successfully worked in teams before. Share stories that demonstrate your willingness to support colleagues and contribute to a positive work environment.
✨Dress to Impress
Since you'll be working in a stylish retail environment, make sure to dress professionally yet comfortably for your interview. This not only shows respect for the opportunity but also reflects the polished image the company values.
