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- Tasks: Be the friendly face of our boutique, guiding customers through their optical and hearing care journey.
- Company: Join Leightons Opticians & Hearing Care, a premium brand known for exceptional customer service.
- Benefits: Enjoy discounts on stylish eyewear, a bonus scheme, medical cash plan, and 22 days holiday.
- Why this job: Make a real impact on people's lives while working with high-quality products in a supportive team.
- Qualifications: Ideal for those with retail or hospitality experience and a passion for customer service.
- Other info: Full training provided, plus opportunities for ongoing development and volunteering leave.
The predicted salary is between 24610 - 27400 £ per year.
Clinical Retail Assistant – Haslemere
Salary: £24,610 + Bonus | Full Time | Monday, Tuesday, Wednesday, Friday, Saturday
Step into a retail opportunity with a difference
We offer careers in a premium but friendly environment where you will genuinely connect with customers, work with stylish eyewear and assist the wider team in providing high quality optical and audiology care. What’s more, you’ll receive full training. If you have a passion for exceptional customer service, this could be your perfect next step.
Why Join Us?
- Work with premium products – including beautifully crafted designer eyewear and advanced hearing care solutions.
- Staff, family and friends discount on high-end frames and accessories.
- Bonus scheme to reward your hard work and dedication.
- Medical cash plan to support your wellbeing.
- Ongoing training and development through the Leightons Learning Academy.
- High street discounts
- 24/7 access to a GP
- Volunteering leave
- 22 days holiday pro rata plus bank holidays
The Role
As an Optical & Hearing Assistant, you are the face of our Haslemere boutique — the first impression, the warm welcome, guiding customers through a tailored experience. You’ll receive full training in some of our diagnostic tools and team members will be on hand for support, giving you the confidence to deliver an informed service. You’ll also have the opportunity to help customers choose from designer eyewear and feel fabulous. They’ll leave us feeling seen, heard and delighted.
Who We’re Looking For
This role is ideal for someone who:
- Loves building great relationships with customers and making them feel valued
- Would like the opportunity to positively impact people’s vision and hearing, working with high quality products
- Has a polished, professional yet friendly approach.
- Has experience of providing great customer service, e.g. retail or hospitality
- A passion for helping people look and feel their best.
- A team-first attitude and willingness to learn.
- Prepared to travel to a centre of excellence for a 4-6 week induction.
Excited? Click on Apply to find out more
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 month should not reapply for the same job role
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Optical & Hearing Assistant, Haslemere Leightons Opticians & Hearing Care · Haslemere employer: Leightons Holdings Ltd
Contact Detail:
Leightons Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical & Hearing Assistant, Haslemere Leightons Opticians & Hearing Care · Haslemere
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and hearing care. Being knowledgeable about designer brands and advanced audiology solutions will help you engage with customers and demonstrate your passion for the products.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer interactions, ensuring you can provide a warm welcome and tailored experience that leaves a lasting impression.
✨Tip Number 3
Network with current or former employees of Leightons Opticians & Hearing Care. They can offer valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Be prepared to discuss your willingness to learn and adapt. Highlight any previous experiences where you’ve successfully picked up new skills or knowledge, as this role involves ongoing training and development.
We think you need these skills to ace Optical & Hearing Assistant, Haslemere Leightons Opticians & Hearing Care · Haslemere
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Optical & Hearing Assistant position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Highlight Customer Service Experience: Since this role focuses on exceptional customer service, make sure to emphasise any relevant experience you have in retail or hospitality. Use specific examples to demonstrate how you've successfully built relationships with customers.
Show Your Passion: Express your enthusiasm for helping people look and feel their best. Mention any personal experiences or motivations that drive your interest in working with eyewear and hearing care solutions.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at Leightons Holdings Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences in retail or hospitality where you went above and beyond to make a customer feel valued.
✨Demonstrate Your Team Spirit
Highlight your ability to work well within a team. Discuss how you have collaborated with colleagues in previous roles to achieve common goals, as this role requires a team-first attitude.
✨Familiarise Yourself with the Products
Before the interview, take some time to research the types of eyewear and hearing care solutions offered by Leightons. Being knowledgeable about their premium products will show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer interaction. Prepare for scenarios where you might need to handle difficult customers or provide tailored recommendations, showcasing your ability to positively impact people's vision and hearing.
