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- Tasks: Greet customers, perform assessments, and provide tailored advice on optical and hearing care.
- Company: Join Leightons, a family-run business with 35 branches since 1928, dedicated to customer care.
- Benefits: Enjoy a salary of £23,000 FTE, bonus scheme, medical cash plan, and staff discounts.
- Why this job: Kickstart your career in Optical and Hearing care with unlimited learning opportunities and personal development.
- Qualifications: Strong customer service skills; retail or caregiving experience is a plus but not required.
- Other info: Part-time role, working 3 days a week, including weekends, in a diverse and inclusive environment.
The predicted salary is between 18400 - 27600 £ per year.
Job description
What\’s in it for me?:
Salary: £23,000 FTE Per Anum
Bonus Scheme
Medical Cash Plan
Staff, Family and Friends Discount
Rota: Wednesday, Friday, Saturday.
This isn’t like any typical customer service role…
As a Leightons team member, you’ll have unlimited access to the Leightons Learning Academy. As an Optical and Hearing Assistant, you embark upon a fantastic journey with potential for future development.
From the word go, you’ll gain the exposure and experience that will ignite a passion for Optical and Hearing care, beginning a rewarding career as an Optometrist or Hearing Aid Dispenser.
What will I do as an Optical and Hearing Assistant?
This is your chance to be part of the most important aspect of our family business. You will be the first person to greet our customers as they enter our store, setting the tone for their visit because personalising the customer experience is intrinsic to our values. This is something we credit as one of the reasons why we have expanded to 35 branches since our beginning in 1928.
What really sets this role apart from any other is how integral our OHAs are across our customer-facing duties. This includes responsibility for our pre-screening assessments, performing retinal imaging examinations using our OCT and Optomap testing equipment, which is part of our ongoing technical and personal development package.
We stock a wide range of frames and accessories from top brands in all of our stores, creating bespoke consultative advice and support, catering to customers\’ prescription, style, and budgetary needs. The expert insight you\’ll provide will be just another reason why our customers are with us for their whole hearing and eye care journey.
Am I suitable?
For this Part Time role in our Cobham branch, working 3 days per week, including weekends. We are looking for people with strong customer service skills and a drive to go the extra mile. Experience working in retail, hospitality, or a caregiving environment is desirable but not essential.
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour
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Optical & Hearing Assistant, Cobham Leightons Opticians & Hearing Care · Cobham employer: Leightons Holdings Ltd
Contact Detail:
Leightons Holdings Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical & Hearing Assistant, Cobham Leightons Opticians & Hearing Care · Cobham
✨Tip Number 1
Familiarise yourself with the products and services offered by Leightons. Understanding their range of optical and hearing care solutions will help you engage with customers more effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience during any informal conversations or networking opportunities. Emphasising your ability to create a welcoming atmosphere can set you apart, as this role is all about personalising the customer experience.
✨Tip Number 3
Consider visiting the Cobham branch before applying. This will give you a feel for the environment and allow you to speak knowledgeably about your visit during interviews, showing your proactive approach and genuine interest in the position.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews and understanding what makes a successful Optical and Hearing Assistant.
We think you need these skills to ace Optical & Hearing Assistant, Cobham Leightons Opticians & Hearing Care · Cobham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Optical & Hearing Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Customer Service Skills: Since strong customer service skills are essential for this role, make sure to provide specific examples in your CV or cover letter that demonstrate your ability to engage with customers and go the extra mile.
Show Enthusiasm for Learning: Mention your eagerness to learn and develop within the optical and hearing care field. Reference the Leightons Learning Academy and express your excitement about the potential for growth and training opportunities.
Personalise Your Application: Make your application stand out by personalising it. Use the company's values and mission as a guide to show how you can contribute to their culture and customer experience. This will demonstrate your genuine interest in the role.
How to prepare for a job interview at Leightons Holdings Ltd
✨Show Your Passion for Customer Service
As an Optical and Hearing Assistant, you'll be the first point of contact for customers. Make sure to express your enthusiasm for providing excellent customer service and how you can personalise their experience.
✨Familiarise Yourself with Optical and Hearing Care
Do some research on optical and hearing care products and services. Being knowledgeable about the industry will help you answer questions confidently and demonstrate your commitment to the role.
✨Highlight Relevant Experience
Even if you don't have direct experience in optical or hearing care, draw on your background in retail, hospitality, or caregiving. Share specific examples of how you've gone the extra mile for customers in those roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the Leightons Learning Academy. This shows your genuine interest in the position and your desire for personal development.
