At a Glance
- Tasks: Connect with customers and assist them in choosing stylish eyewear and hearing solutions.
- Company: Join a premium, friendly retail environment focused on exceptional customer service.
- Benefits: Enjoy discounts, bonuses, medical support, and ongoing training opportunities.
- Other info: Dynamic team culture with a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while working with high-quality products.
- Qualifications: Customer service experience and a passion for helping others are essential.
The predicted salary is between 25348 - 25348 £ per year.
Salary: £25,348 FTE + Bonus | Full Time | 5 days a week: Monday, Tuesday, Thursday, Friday, Saturday
Step into a retail opportunity with a difference. We offer careers in a premium but friendly environment where you will genuinely connect with customers, work with stylish eyewear and assist the wider team in providing high quality optical and audiology care. What's more, you'll receive full training. If you have a passion for exceptional customer service, this could be your perfect next step.
Why Join Us?
- Work with premium products – including beautifully crafted designer eyewear and advanced hearing care solutions.
- Staff, family and friends discount on high-end frames and accessories.
- Bonus scheme to reward your hard work and dedication.
- Medical cash plan to support your wellbeing.
- Ongoing training and development through the Leightons Learning Academy.
- High street discounts.
- 24/7 access to a GP.
- Volunteering leave.
- 22 days holiday pro rata plus bank holidays.
The Role
As an Optical & Hearing Assistant, you are the face of our Putney boutique — the first impression, the warm welcome, guiding customers through a tailored experience. You'll receive full training in some of our diagnostic tools and team members will be on hand for support, giving you the confidence to deliver an informed service. You'll also have the opportunity to help customers choose from designer eyewear and feel fabulous. They'll leave us feeling seen, heard and delighted.
Who We're Looking For
This role is ideal for someone who:
- Loves building great relationships with customers and making them feel valued.
- Would like the opportunity to positively impact people's vision and hearing, working with high quality products.
- Has a polished, professional yet friendly approach.
- Has experience of providing great customer service, e.g. retail or hospitality.
- A passion for helping people look and feel their best.
- A team-first attitude and willingness to learn.
- Prepared to travel to a centre of excellence for a 4-6 week induction.
We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero‐tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Applicants who have been unsuccessful in the past 12 months should not reapply for the same job role.
Optical & Hearing Assistant, Putney in London employer: Leightons Holdings Ltd
Join our Putney boutique as an Optical & Hearing Assistant, where you'll thrive in a premium yet friendly environment dedicated to exceptional customer service. Enjoy a range of benefits including discounts on high-end products, a bonus scheme, and ongoing training through the Leightons Learning Academy, all while making a meaningful impact on customers' vision and hearing. With a commitment to diversity and inclusion, we foster a supportive workplace culture that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Optical & Hearing Assistant, Putney in London
✨Tip Number 1
Get to know the company! Research Leightons and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our friendly environment.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve made a customer feel valued. We want to hear those stories, so be ready to share how you’ve gone above and beyond in previous roles.
✨Tip Number 3
Dress to impress! Since you'll be working with stylish eyewear, make sure your outfit reflects that polished, professional vibe we’re looking for. First impressions matter, so let’s make it a good one!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at the Putney boutique.
We think you need these skills to ace Optical & Hearing Assistant, Putney in London
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love connecting with customers. Share any experiences where you've gone the extra mile to make someone feel valued. We want to see that spark!
Be Yourself:We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality shine through in your application. A polished yet friendly tone will resonate well with us and reflect the vibe we’re looking for.
Highlight Relevant Experience:If you've got experience in retail or hospitality, make sure to mention it! We want to know how your background can help you excel as an Optical & Hearing Assistant. Tailor your application to show how you fit the role.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role. We can’t wait to hear from you!
How to prepare for a job interview at Leightons Holdings Ltd
✨Know Your Products
Familiarise yourself with the premium eyewear and hearing solutions offered by the company. Being able to discuss specific products and their benefits will show your genuine interest and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you made customers feel valued and how you handled any challenges, as this role is all about building great relationships.
✨Emphasise Teamwork
This position requires a team-first attitude, so be ready to discuss how you've successfully worked in teams before. Share stories that demonstrate your willingness to support colleagues and contribute to a positive work environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the training process and the company culture. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you, while also demonstrating your proactive approach.
