At a Glance
- Tasks: Support hearing services and improve patient care in a friendly, independent healthcare setting.
- Company: Leightons, a compassionate leader in hearing care.
- Benefits: Competitive salary, commission opportunities, and supportive work environment.
- Other info: Join a diverse team committed to equality and professional growth.
- Why this job: Make a real difference in people's lives through better hearing.
- Qualifications: 5 GCSEs or NVQ Level 2, patient-facing experience, and strong communication skills.
The predicted salary is between 25750 - 25750 £ per year.
Join our Team and Make a Difference! At Leightons, we’re redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. Now, we’re inviting a passionate and qualified Trainee Hearing Care Assistant to join our growing teams across Lewes, Tunbridge Wells and Haywards Heath.
If you're committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care — we want to hear from you.
Why Join Us?- Salary: £25,750 FTE per annum plus commission opportunities
- Hours: Full-Time (Tuesday to Saturday) working across our lovely stores in Lewes, Tunbridge Wells and Haywards Heath.
- Environment: Friendly, supportive, and people-focused
- Impact: Be part of something meaningful — improving lives through better hearing
As a Trainee Hearing Care Assistant, you’ll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair. You will begin with Level 1 responsibilities, progressing to Level 2 once you have demonstrated the required knowledge, skills, and behaviours. Your role will support the smooth running of the hearing service, contribute to business growth particularly in wax removal and uphold the highest standards of clinical care.
Clinical Duties- Provide wax removal services using microsuction (via Tympa equipment only), irrigation, and manual techniques within 30-minute appointment slots.
- Carry out hearing screenings using Tympa equipment and complete minor hearing aid repairs in line with best practice.
- Identify abnormalities and use Tympa Review to refer patients for further medical assessment where required.
- Refer patients appropriately to a HCPC-registered Hearing Aid Dispenser (HAD) or GP, supported by clear written referral letters.
- Deliver consistently high standards of patient care while working under the direction of a HCPC-registered HAD.
- Complete all mandatory company training and attend an external Hearing Care Assistant (HCA) training course.
- Maintain a reflective learning log and prepare for end-point assessment, meeting all coursework and attendance requirements.
- Shadow a HCPC-qualified HAD mentor during patient consultations and support supervised clinical activity.
- Assist with clinic preparation, record keeping, aseptic procedures, infection control, and the supervised use of audiology equipment.
- Demonstrate professional communication, commitment to patient care, and adherence to relevant regulatory and professional policies.
- Respond to patient enquiries promptly, empathetically, and professionally to ensure a positive patient experience.
- Support practice business development through engagement with local partners and community links, including GP surgeries and pharmacies.
- Assist the wider team in implementing strategies to improve efficiency, performance, and service delivery.
- Contribute to the training and development of the branch optical team in relation to hearing services.
- Maintain company standards in professionalism, appearance, timekeeping, and compliance with health and safety policies and regulations.
- Minimum of 5 GCSEs Graded 9-4 (A*-C) or NVQ Level 2 qualification
- Some experience in a patient-facing within a healthcare environment
- A full UK driving license and the ability to travel between locations
- Eligibility to work in the UK, and availability for the specified days
- Excellent communication and interpersonal skills
- Empathetic and committed to delivering outstanding patient care
- Professional, punctual, and well-presented at all times
- Strong attention to detail and accuracy in all clinical procedures
- A supportive team player who collaborates effectively with colleagues
- Organised and able to manage workload efficiently
If you're ready to elevate patient care while enjoying a flexible, fulfilling role, apply today and become a vital part of our team!
Equality & Diversity:We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.
Trainee HCA in Lewes employer: Leightons Holdings Ltd
At Leightons, we pride ourselves on being an exceptional employer that values empathy and professionalism in the healthcare sector. Our supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities for our Trainee Hearing Care Assistants across beautiful locations like Lewes, Tunbridge Wells, and Haywards Heath. Join us to make a meaningful impact on patient lives while enjoying a fulfilling career in a friendly and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee HCA in Lewes
✨Tip Number 1
Network like a pro! Reach out to current employees at Leightons on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Trainee HCA role.
✨Tip Number 2
Prepare for the interview by brushing up on your clinical knowledge and patient care skills. Think about how you can demonstrate your empathy and commitment to patient wellbeing during the conversation.
✨Tip Number 3
Show your passion for hearing care! Be ready to discuss why you want to work in this field and how you can contribute to improving lives through better hearing. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Leightons.
We think you need these skills to ace Trainee HCA in Lewes
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for patient care shine through! We want to see how much you care about making a difference in people's lives, so share any relevant experiences that highlight your commitment.
Tailor Your CV:Make sure your CV is tailored to the Trainee HCA role. Highlight any experience in healthcare or customer service, and don’t forget to mention your qualifications. We love seeing how your skills align with what we’re looking for!
Be Professional Yet Personable:While we appreciate professionalism, we also value a friendly approach. Use a warm tone in your application to reflect our supportive environment. Remember, we’re all about building genuine relationships with our patients!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Leightons Holdings Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Trainee Hearing Care Assistant. Familiarise yourself with the clinical duties, especially wax removal techniques and hearing screenings. This will show your genuine interest and commitment to patient care.
✨Show Empathy
Leightons values empathy in their patient relationships. During the interview, share examples of how you've demonstrated empathy in previous roles, especially in healthcare settings. This will help you connect with the interviewers and highlight your suitability for the role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, and how they support their staff's development. This not only shows your enthusiasm but also helps you gauge if Leightons is the right fit for you.
✨Dress the Part
First impressions matter! Dress professionally and ensure you look well-presented. This reflects your respect for the role and the company, aligning with their standards of professionalism and patient care.
