Hearing Care Assistant, Lancashire The Hearing Care Partnership · Lancashire
Hearing Care Assistant, Lancashire The Hearing Care Partnership · Lancashire

Hearing Care Assistant, Lancashire The Hearing Care Partnership · Lancashire

Full-Time 23000 - 27000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support hearing services with clinical duties and patient care.
  • Company: Join The Hearing Care Partnership, a leader in empathetic hearing care.
  • Benefits: Enjoy flexible hours, competitive salary, and commission opportunities.
  • Why this job: Make a meaningful impact on patients' lives in a supportive environment.
  • Qualifications: Must be a qualified Hearing Care Assistant with customer service experience.
  • Other info: We value diversity and promote equal opportunities for all applicants.

The predicted salary is between 23000 - 27000 £ per year.

Join our Team and Make a Difference!

At The Hearing Care Partnership we’re redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. Now, we’re inviting a passionate and qualified Hearing Care Assistant to join our growing team in Lancashire.

If you\’re committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care — we want to hear from you.

Why Join Us?

  • Salary: Up to £27,000 per annum- Full Time Equivalent (depending on experience) with commission opportunities.

  • Hours: Flexible — choose full-time (Mon–Fri) or part-time (minimum 3 days per week across Mon–Fri) working across our partner practices in Lancashire at the following locations; Thornton Cleveleys, Carnforth, Longridge, and Garstang

  • Environment: Friendly, supportive, and people-focused

  • Impact: Be part of something meaningful — improving lives through better hearing

About the Role

As a Hearing Care Assistant, you’ll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair.

Clinical Duties

  • Carry out otoscopy and Tympa-based assessments

  • Deliver Pure Tone Audiometry (PTA) screenings

  • Conduct hearing aid reviews and routine maintenance

  • Perform ear wax removal (microsuction, irrigation & manual)

  • Take aural impressions

  • Support patients with empathy and clear communication

  • Work under the guidance of an HCPC-registered Hearing Aid Dispenser

Practice Engagement & Development

  • Assist with team training and cross-referrals

  • Build partnerships with local GPs, pharmacies & communities

  • Help manage appointment scheduling to maximise the HAD’s time

Operational Responsibilities

  • Maintain high standards in line with healthcare regulations

  • Ensure Health & Safety compliance

  • Represent THCP with professionalism in both appearance and conduct

What You’ll Need

  • Qualified Hearing Care Assistant

  • Previous experience working in a customer facing environment and in a healthcare setting

  • GCSEs in English, Maths and Science (grade C or higher)

  • A full UK driving license and the ability to travel between locations

  • Eligibility to work in the UK, and availability for the specified days

If you\’re ready to elevate patient care while enjoying a flexible, fulfilling role, apply today and become a vital part of our team!

Equality & Diversity:

We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome.

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Applicants who have been unsuccessful in the past 12 month should not reapply for the same job role

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Hearing Care Assistant, Lancashire The Hearing Care Partnership · Lancashire employer: Leightons Holdings Ltd

At The Hearing Care Partnership, we pride ourselves on being an exceptional employer that values empathy and professionalism in delivering top-notch hearing care. Our friendly and supportive work culture fosters personal and professional growth, offering flexible working hours across beautiful locations in Lancashire, along with competitive salaries and commission opportunities. Join us to make a meaningful impact on patients' lives while enjoying a fulfilling career in a diverse and inclusive environment.
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Contact Detail:

Leightons Holdings Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hearing Care Assistant, Lancashire The Hearing Care Partnership · Lancashire

Tip Number 1

Familiarise yourself with the specific clinical duties mentioned in the job description, such as otoscopy and Pure Tone Audiometry screenings. Being able to discuss these tasks confidently during an interview will show your understanding of the role.

Tip Number 2

Highlight any previous experience you have in customer-facing roles, especially within healthcare settings. Be prepared to share examples of how you've provided excellent patient care and built relationships with clients.

Tip Number 3

Research The Hearing Care Partnership and their approach to hearing care. Understanding their values and mission will help you align your answers during the interview and demonstrate your genuine interest in joining their team.

Tip Number 4

Prepare questions to ask during the interview about team training and development opportunities. This shows that you're not only interested in the role but also in growing with the company and contributing to its success.

We think you need these skills to ace Hearing Care Assistant, Lancashire The Hearing Care Partnership · Lancashire

Clinical Assessment Skills
Empathy and Compassion
Communication Skills
Customer Service Experience
Attention to Detail
Time Management
Team Collaboration
Knowledge of Hearing Care Practices
Health and Safety Compliance
Problem-Solving Skills
Ability to Perform Otoscopy and Tympa Assessments
Experience with Pure Tone Audiometry (PTA)
Driving License and Travel Flexibility
Adaptability in a Healthcare Environment

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Hearing Care Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your qualifications, experience in healthcare, and any customer-facing roles. Emphasise skills that are particularly relevant to the role, such as communication and empathy.

Write a Personalised Cover Letter: In your cover letter, express your passion for patient care and how you align with The Hearing Care Partnership's values. Mention specific experiences that demonstrate your ability to support patients effectively.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Leightons Holdings Ltd

Show Your Empathy

As a Hearing Care Assistant, empathy is key. During the interview, share examples of how you've supported patients or customers in the past. This will demonstrate your ability to connect with clients and provide the compassionate care they need.

Highlight Relevant Experience

Make sure to discuss your previous experience in healthcare and customer-facing roles. Be specific about your responsibilities and how they relate to the duties of a Hearing Care Assistant, such as conducting assessments or maintaining equipment.

Prepare for Clinical Questions

Expect questions related to clinical duties like otoscopy and Pure Tone Audiometry screenings. Brush up on these topics beforehand so you can confidently discuss your knowledge and any relevant training you've received.

Demonstrate Team Spirit

The role involves working closely with a team and local partners. Share instances where you've collaborated effectively with others, whether in a healthcare setting or another job. This will show that you're a team player who can contribute to a supportive work environment.

Hearing Care Assistant, Lancashire The Hearing Care Partnership · Lancashire
Leightons Holdings Ltd

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