At a Glance
- Tasks: Support hearing services with clinical excellence and operational flair.
- Company: Join a compassionate team at The Hearing Care Partnership.
- Benefits: Earn up to £27,000 plus commission in a friendly environment.
- Other info: Flexible role with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives through better hearing.
- Qualifications: Must be a qualified Hearing Care Assistant with customer service experience.
The predicted salary is between 27000 - 27000 £ per year.
Join our Team and Make a Difference! At The Hearing Care Partnership we’re redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. Now, we’re inviting a passionate and qualified Hearing Care Assistant to join our team in Cumbria. If you're committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care — we want to hear from you.
Why Join Us?
- Salary: Up to £27,000 per annum (depending on experience) with commission opportunities.
- Hours: Full‑time (Mon–Fri) working across our practices in Cumbria at the following locations: Carnforth, Kirkby Stephen, Grange over sands, Appleby in Westmorland.
- Environment: Friendly, supportive, and people-focused.
- Impact: Be part of something meaningful — improving lives through better hearing.
About the Role
As a Hearing Care Assistant, you’ll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair.
Clinical Duties
- Carry out otoscopy and Tympanology-based assessments.
- Deliver Pure Tone Audiometry (PTA) screenings.
- Conduct hearing aid reviews and routine maintenance.
- Perform ear wax removal (microsuction, irrigation & manual).
- Take aural impressions.
- Support patients with empathy and clear communication.
- Work under the guidance of an HCPC‑registered Hearing Aid Dispenser.
Practice Engagement & Development
- Assist with team training and cross‑referrals.
- Build partnerships with local GPs, pharmacies & communities.
- Help manage appointment scheduling to maximise the HAD’s time.
Operational Responsibilities
- Maintain high standards in line with healthcare regulations.
- Ensure Health & Safety compliance.
- Represent THCP with professionalism in both appearance and conduct.
What You’ll Need
- Qualified Hearing Care Assistant.
- Previous experience working in a customer‑facing environment and in a healthcare setting.
- GCSEs in English, Maths and Science (grade C or higher).
- A full UK driving licence and the ability to travel between locations.
- Eligibility to work in the UK, and availability for the specified days.
If you're ready to elevate patient care while enjoying a flexible, fulfilling role, apply today and become a vital part of our team!
Equality & Diversity
We champion equal opportunities and a diverse, inclusive workplace. All qualified candidates are welcome. We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.
Hearing Care Assistant, Cumbria in Appleby-in-Westmorland employer: Leightons Holdings Ltd
Leightons Holdings Ltd is an excellent employer, offering a vibrant work culture in Epsom that prioritises employee growth and satisfaction. As a Branch Manager, you'll benefit from competitive staff discounts, bonus schemes, and contributions to gym memberships, all while leading a motivated team dedicated to enhancing customer relations and achieving business goals.
