At a Glance
- Tasks: Be the friendly face of our firm, handling queries and supporting our teams.
- Company: Join a dynamic team in a professional environment focused on growth.
- Benefits: Earn a competitive wage while gaining valuable hands-on experience.
- Other info: Enjoy a supportive workplace with opportunities for personal and professional development.
- Why this job: Kickstart your career with an apprenticeship that offers real-world skills and training.
- Qualifications: GCSE in Maths (grade 4) and a passion for customer service.
The predicted salary is between 15080 - 23958 £ per year.
Closes in 4 days (Friday 24 July 2026 at 11:59pm)
The administration assistant is the first point of contact for our clients and all visitors to our firm.
The post holder supports the Accountancy and Payroll teams by providing an effective and efficient reception and telephone service to ensure clients and visitors receive a professional service.
Wage: £15,080 to £23,958.35, depending on your age.
Hours: Monday to Friday, 8:45am to 5pm, with a 1-hour lunch (36 hours 15 minutes a week).
Duration: 1 year 6 months.
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.
What you’ll do at work
You will be expected to undertake any work which needs to be done, but the specific role in the office will include the following:
- Deal with queries on the phone, by email or website
- Greet visitors at reception
- Receive and dispatch client records, handle parcels and other deliveries
- Organise incoming and outgoing post
- File and archive manual records
- Update computer records
- Print and photocopy items
- Order office supplies
- Type letters, reports and other business documents
- Any other duties as assigned, commensurate with this level of post
This job description accurately reflects the requirements of the job at the time of writing but may be subject to change from time to time to meet the changing needs of the firm and should be viewed as guidelines only.
- Where you’ll work
- 23 BRIDGEMAN TERRACE WIGAN WN1 1SX
- Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data.
Examples include MS Office or equivalent packages.
Able to choose the most appropriate IT solution to suit the business problem.
Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
Makes recommendations for improvements and present solutions to management.
Drafts correspondence, writes reports and able to review others' work.
Maintains records and files, handles confidential information in compliance with the organisation's procedures.
Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement.
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms.
Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately.
Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work.
Is able to review processes autonomously and make suggestions for improvements.
Shares administrative best‑practice across the organisation e. g. coaches others to perform tasks correctly.
Applies problem‑solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e. g. impact on clients, suppliers, other parts of the organisation).
Manages resources e. g. equipment or facilities.
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Takes responsibility for logistics e. g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report.
Plans required resources to successfully deliver projects.
Undertakes and leads projects as and when required.
Requirements
GCSE in
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Customer care skills
- Analytical skills
- Logical
- Creative
- Initiative
- Non judgemental
- Other requirements
Office based role, reasonable amount of computer work.
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Business Administration Apprentice employer: Leighcollege
Leighcollege is an excellent employer that prioritises the growth and development of its apprentices, offering a supportive work culture where you can thrive. Located in Platt Bridge, this role not only provides valuable administrative experience but also opens doors for future career progression within the college. With a commitment to training and development, you'll be part of a team that values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprentice
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like Leighcollege.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check Leighcollege’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like Leighcollege.
We think you need these skills to ace Business Administration Apprentice
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at Leighcollege. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at Leighcollege
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at Leighcollege.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
