At a Glance
- Tasks: Assist clients in achieving home ownership by liaising with mortgage lenders and solicitors.
- Company: Join HFA, Wigan’s top-rated Mortgage Brokerage, known for its friendly and professional team.
- Benefits: Earn between £13,741 to £22,222.20 while gaining hands-on experience and training.
- Other info: Training provided at our head office with opportunities for further qualifications.
- Why this job: Enjoy a clear career path to becoming a mortgage advisor and develop valuable skills.
- Qualifications: GCSE in Maths (grade 4) required; other relevant qualifications welcome.
Closes in 9 days (Thursday 14 August 2025 at 11:59pm)
The apprentice will be responsible for helping to make our clients\' home ownership dreams come true. You’ll be liaising with mortgage lenders, solicitors & clients to allow the process to complete smoothly. There’s a clear career path within HFA to become a mortgage advisor over time.
Wage
£13,741 to £22,222.20, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you\'ll do at work
Booking appointments.
Chasing mortgage lenders
Updating clients.
Where you\'ll work
1st Floor
21 Great George Street
Wigan
WN3 4DL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others\' work. Maintains records and files, handles confidential information in compliance with the organisation\'s procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
The apprentice will be trained at our head office by our head of case management whilst on the job.
Requirements
GCSE in:
- Math (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Customer care skills
- Initiative
Other requirements
Office-based role.Future study for exams.Long periods on a computer.
About this employer
HFA – Mortgage & Protection are Wigan’s top rated Mortgage Brokerage. Located just outside of Wigan town center, they are a growing team of friendly professionals working to exceed their client’s expectations.
After this apprenticeship
- We will support the right candidate through their CeMap qualifications to become a mortgage advisor.
The contact for this apprenticeship is:
WIGAN AND LEIGH COLLEGE
The reference code for this apprenticeship isVAC1000334837.
Apply now
Closes in 9 days (Thursday 14 August 2025 at 11:59pm)
Sign in with your GOV.UK One Login to apply.
#J-18808-LjbffrBusiness Admin Apprenticeship in Wigan employer: Leighcollege
HFA – Mortgage & Protection is an exceptional employer located in Wigan, offering a supportive and dynamic work environment where apprentices can thrive. With a clear career progression path to becoming a mortgage advisor, employees benefit from hands-on training, professional development opportunities, and a collaborative culture that prioritises client satisfaction and teamwork. The company’s commitment to employee growth and its friendly atmosphere make it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Admin Apprenticeship in Wigan
✨Get Involved with Campus Recruitment Events
Apprenticeships in banking and financial services often come through campus recruitment days. Keep an eye out for events hosted by your university or local banks, as these can be golden opportunities for us to meet recruiters face-to-face and make a great first impression.
✨Engage with Professional Bodies
Join organisations like the Institute of Chartered Accountants or the Chartered Institute of Banking. These memberships can provide valuable resources and networking opportunities, plus, they often have dedicated sections for apprenticeships and early-career roles that can point us in the right direction.
✨Follow the Right Companies on Social Media
Banks and financial services firms love to share their stories on social media! Follow companies like Leighcollege to keep up with their latest apprenticeship opportunities and insider news. Engaging with their posts could give us an edge when it comes to the application.
✨Utilise Your University’s Career Service
Your university's career service is a treasure trove of information for apprenticeships in banking. They often have connections to employers like Leighcollege, so don't hesitate to tap into their resources and advice!
We think you need these skills to ace Business Admin Apprenticeship in Wigan
Some tips for your application 🫡
Show Off Your Maths Skills:In the banking and financial services sector, being good with numbers is a must! Make sure to highlight any relevant maths qualifications or experience in your application, as well as any projects or coursework that demonstrate your analytical skills.
Emphasise Your Willingness to Learn:As this is an apprenticeship, companies like Leighcollege want to see your enthusiasm for the industry and your eagerness to learn. In your cover letter, chat about why you’re interested in banking and any specific areas you’re excited to explore. Show them that you’re ready to soak up knowledge like a sponge!
Highlight Relevant Experience (Even If It's Limited):Whether it's a part-time job, volunteer experience, or even a school project, mention any relevant experience related to banking or finance. This could include customer service roles or any projects where you handled budgeting. We’re all about showing how you can apply your skills, even if they’re from unconventional backgrounds.
Tailor Your CV for Impact:Make sure your CV isn’t just a list of duties. Tailor it to reflect skills that appeal to financial services, like attention to detail and communication skills. Don’t forget to keep it clear and concise, showing how you’re a perfect fit for the apprenticeship at Leighcollege!
How to prepare for a job interview at Leighcollege
✨Brush Up on Financial Principles
Since you're diving into the banking and financial sector with an apprenticeship, it’s crucial to familiarise yourself with key concepts like interest rates, investment strategies, and basic financial accounting. Make sure you can share your understanding of these principles during the interview, as they'll likely pop up in practical scenarios.
✨Be Ready for Scenario-Based Questions
In the world of banking, interviewers love to throw real-world scenarios at you. Prepare for questions that ask how you'd handle customer inquiries or solve financial challenges. Practising these types of situational responses can really showcase your problem-solving skills and customer service abilities, both of which are essential in this field.
✨Show Your Eagerness to Learn
As an apprenticeship candidate, what's going to set you apart is your motivation to learn and grow in the role. Be sure to express your excitement about entering the banking world and highlight any steps you've already taken to educate yourself, whether through courses, workshops, or relevant hobbies.
✨Prepare Your Questions About Company Culture
When interviewing with Leighcollege, don’t shy away from asking about their company culture and training programmes for apprentices. This shows that you're not only focused on the role but also interested in how you'll fit within the team, which is a major factor for your future success in the apprenticeship.
