Business Support Manager in Wakefield

Business Support Manager in Wakefield

Wakefield Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee non-clinical functions to ensure smooth operation of the GP practice.
  • Company: Join a modern GP practice in a vibrant community near Leeds.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Why this job: Make a real difference in patient care while developing your leadership skills.
  • Qualifications: Experience in management or administration, ideally in healthcare settings.
  • Other info: Dynamic role with a focus on service improvement and operational excellence.

The predicted salary is between 36000 - 60000 £ per year.

The Business Support Manager plays a key role in ensuring the effective, efficient operation of the GP practice. Working closely with the Practice Manager, the post holder is responsible for overseeing non-clinical functions including administration, finance support, Estates Support, governance, and operational performance. The role focuses on providing business support to enable high-quality patient care, regulatory compliance, and sustainable practice development. The Business Support Manager supports teams, manages systems and processes, supports service improvement initiatives, and contributes to financial and strategic planning.

This role requires strong organisational, leadership, and problem-solving skills, with a good understanding of primary care operations, NHS frameworks, and data-driven performance management.

Main Responsibilities

  • Responsible for creating and merging of new clinical templates
  • Monitoring QOF statistics and creating reports to review with Practice Manager
  • External Reporting for PPA claims
  • External claims for Minor Surgery and other AQP services
  • CQRS reporting
  • Ensure that Enhanced services such as Les and Des perform to the highest standard
  • System 1 reporting inclusive QOF
  • Cleaning team management
  • Payroll and finances input
  • Chair Thursday Clinical meetings in the absence of PM
  • Keep in regular communication with the Practice Manager to ensure all services are performing to the standard set
  • Retrieve quotes for building maintenance
  • Manage Fire drill testing Weekly
  • Manage website and social accounts
  • Maintain records for Building IT Support / Main Point Contact
  • Stock ordering

About us

Our practice operates out of a single site in purpose-built modern premises in the pleasant residential area of Tingley/East Ardsley near Leeds. We sit between the M1 and M62 motorways, making the area popular with commuters and our practice easy to get to.

Person Specification

Experience

  • Experience in a management or senior administrative role ideally within primary care NHS or a healthcare setting
  • Experience of operational planning, service delivery, and performance management
  • Experience working with budgets, financial reporting, or contract support
  • Good understanding of primary care GP practice operations
  • Knowledge of NHS structures, commissioning, and regulatory requirements e.g. CQC, QOF, PCN DES
  • Aware of information governance, data protection (GDPR), and confidentiality requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Business Support Manager in Wakefield employer: Leigh View Medical Practice

As a Business Support Manager at our GP practice in Tingley/East Ardsley, you will be part of a dedicated team committed to delivering high-quality patient care in a supportive and collaborative environment. We offer competitive benefits, opportunities for professional development, and a strong focus on work-life balance, all within a modern facility that is easily accessible for commuters. Join us to make a meaningful impact in healthcare while advancing your career in a thriving practice.
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Contact Detail:

Leigh View Medical Practice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Manager in Wakefield

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare sector, especially those who know about primary care operations. A friendly chat can lead to insider info on job openings that might not even be advertised yet.

✨Tip Number 2

Prepare for interviews by researching the practice's values and recent developments. Show us you’re genuinely interested in their mission and how you can contribute to high-quality patient care and operational performance.

✨Tip Number 3

Don’t just wait for job alerts! Regularly check our website for new opportunities. We often post roles there first, so being proactive can give you the edge over other candidates.

✨Tip Number 4

Practice your problem-solving skills with real-life scenarios related to business support in healthcare. We love candidates who can think on their feet and demonstrate their leadership abilities during interviews!

We think you need these skills to ace Business Support Manager in Wakefield

Organisational Skills
Leadership Skills
Problem-Solving Skills
Understanding of Primary Care Operations
Knowledge of NHS Frameworks
Data-Driven Performance Management
Operational Planning
Service Delivery
Financial Reporting
Contract Support
Knowledge of Regulatory Requirements (CQC, QOF, PCN DES)
Information Governance
Data Protection (GDPR)
Communication Skills
IT Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Business Support Manager role. Highlight your experience in management and operational planning, especially within primary care or healthcare settings. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our practice. Mention specific experiences that demonstrate your organisational and leadership skills, and how you can contribute to high-quality patient care.

Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience with budgets, financial reporting, or contract support. We love seeing candidates who understand the ins and outs of primary care operations and NHS frameworks.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Leigh View Medical Practice

✨Know Your Stuff

Make sure you brush up on your knowledge of primary care operations and NHS frameworks. Familiarise yourself with the specific responsibilities listed in the job description, like QOF statistics and CQRS reporting. This will show that you're not just interested in the role but also understand its nuances.

✨Showcase Your Leadership Skills

As a Business Support Manager, you'll need strong organisational and leadership skills. Prepare examples from your past experiences where you've successfully led a team or managed a project. Be ready to discuss how you can apply these skills to support service improvement initiatives.

✨Be Data-Driven

Since the role involves performance management and financial reporting, come prepared with examples of how you've used data to drive decisions in previous roles. Discuss any experience you have with monitoring statistics or creating reports, as this will highlight your analytical abilities.

✨Engage with the Practice Manager's Vision

Understand the practice's goals and how the Business Support Manager fits into that vision. During the interview, ask insightful questions about their current challenges and how you can contribute to overcoming them. This shows that you're proactive and genuinely interested in the practice's success.

Business Support Manager in Wakefield
Leigh View Medical Practice
Location: Wakefield
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