Leidos UK & Europe is seeking a Service Desk Analyst to join the UK & EMEAI CIO IT Service Desk in a shift pattern covering 08:00 to 18:00. You will be the first point of contact for users, handling incidents and requests from initial contact to resolution, providing first-line support across Windows, Office, VPN and remote-access.
The role emphasizes accurate ticket logging, timely updates, escalation when needed, and adherence to SLAs, with opportunities to develop technical knowledge and
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Service Desk Analyst – Flexible Hours in Winchester employer: Leidos
Leidos is an exceptional employer, offering a collaborative culture that prioritises employee growth and work-life balance. With a strong commitment to diversity and inclusion, employees are empowered to develop their skills through technical academies and career development plans, all while contributing to meaningful projects that enhance public sector services in London. The comprehensive benefits package, including a contributory pension scheme and flexible working options, further underscores Leidos' dedication to attracting and retaining top talent.
