At a Glance
- Tasks: Provide advanced support for end-user devices and improve service reliability.
- Company: Join Leidos, a leader in innovative technology solutions.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Opportunity to work in a dynamic team with potential for growth.
- Why this job: Make a real difference by enhancing user experience and coaching others.
- Qualifications: Experience in 2nd/3rd line support and strong problem-solving skills.
The predicted salary is between 40500 - 49500 £ per year.
Leidos is seeking a Senior End User Services Engineer to join our End User Services team in Prestwick, Scotland.
You will deliver advanced 2nd/3rd line support for end-user devices, including Windows 11 and Microsoft 365, while owning complex incidents and contributing to service improvements.
You will coach colleagues, create technical documentation, and collaborate with cross-functional teams to enhance reliability and user experience.
UK SC clearance is required for the role.
#J-18808-Ljbffr
Senior End User IT Engineer — 2nd/3rd Line Support employer: Leidos
Leidos is an exceptional employer, offering a collaborative culture that prioritises employee growth and work-life balance. With a strong commitment to diversity and inclusion, employees are empowered to develop their skills through technical academies and career development plans, all while contributing to meaningful projects that enhance public sector services in London. The comprehensive benefits package, including a contributory pension scheme and flexible working options, further underscores Leidos' dedication to attracting and retaining top talent.
