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- Tasks: Drive service excellence and manage major IT incidents for Manchester Airport Group.
- Company: Leading technology services provider with a focus on operational delivery.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be a key player in enhancing service performance in a dynamic environment.
- Qualifications: Proven experience in service delivery and team management skills.
- Other info: Join a vibrant team dedicated to continuous improvement.
The predicted salary is between 42000 - 84000 £ per year.
A leading technology services provider is seeking a Service Delivery Manager to work closely with Manchester Airport Group. This role is essential in driving service excellence and requires proven experience in operational delivery and service performance. Candidates must be adaptable, proactive, and able to develop high performing teams.
Responsibilities include:
- Ensuring compliance with inventory management
- Managing major IT incidents
This is a pivotal role for fostering continuous improvement in a dynamic environment.
Senior Service Delivery Manager — 24/7 Ops & Performance in Manchester employer: Leidos
Contact Detail:
Leidos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Delivery Manager — 24/7 Ops & Performance in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with service delivery. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to service excellence and think of examples from your experience that showcase your adaptability and proactive mindset.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've developed high-performing teams in the past. Use specific examples that highlight your ability to manage major IT incidents and drive continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Senior Service Delivery Manager — 24/7 Ops & Performance in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operational delivery and service performance. We want to see how you've driven service excellence in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Service Delivery Manager role. Share specific examples of how you've developed high-performing teams and managed major IT incidents.
Showcase Your Adaptability: In a dynamic environment like ours, adaptability is key. Make sure to include instances where you've successfully navigated change or improved processes. We love candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this pivotal role. Plus, it’s super easy!
How to prepare for a job interview at Leidos
✨Know Your Stuff
Make sure you brush up on your knowledge of operational delivery and service performance. Familiarise yourself with the specific challenges faced by Manchester Airport Group and think about how your experience aligns with their needs.
✨Show Your Adaptability
Be ready to discuss examples where you've had to adapt quickly in a dynamic environment. Highlight situations where you’ve successfully managed major IT incidents or improved service delivery, showcasing your proactive approach.
✨Team Player Vibes
Since developing high-performing teams is key, come prepared with stories that demonstrate your leadership skills. Talk about how you’ve motivated teams, fostered collaboration, and driven continuous improvement in past roles.
✨Compliance is Key
Understand the importance of compliance in inventory management. Be ready to discuss your experience with compliance processes and how you ensure that your teams adhere to these standards while maintaining service excellence.
