At a Glance
- Tasks: Lead IT service management and ensure top-notch delivery for clients.
- Company: Leidos, a leader in innovative technology solutions.
- Benefits: Flexible remote work, competitive salary, and career advancement opportunities.
- Other info: Join a dynamic team focused on efficiency and value.
- Why this job: Make a real difference by improving IT services and client satisfaction.
- Qualifications: Experience in IT service management and strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Leidos is seeking an experienced IT Service Manager to oversee Service Management and Delivery.
The role focuses on aligning ITIL-driven processes with client goals, improving efficiency and value, and ensuring contractual commitments are met.
The candidate will lead performance reporting, governance forums, and major incident management while maintaining process documentation and stakeholder engagement.
Strong teamwork and communication are essential.
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We think you need these skills to ace Remote IT Service Manager — Incident & CSI Leader in Farnborough
ITIL
Service Management
Performance Reporting
Governance
Incident Management
Process Documentation
Stakeholder Engagement
