At a Glance
- Tasks: Provide first-line IT support and resolve incidents in a fast-paced environment.
- Company: Join Leidos, a leader in engineering and national security.
- Benefits: Competitive salary, career development, and a chance to contribute to national security.
- Other info: Dynamic team environment with opportunities for growth.
- Why this job: Be the go-to person for tech issues and make a real difference.
- Qualifications: Experience in IT support and strong problem-solving skills.
The predicted salary is between 31500 - 38500 £ per year.
Leidos is seeking a Service Desk Analyst to join our UK engineering capability based in Herefordshire. The role focuses on first-line IT support, handling incidents with ITIL practices and ensuring a swift, customer-focused resolution in a complex MOD environment.
You will be the entry point for users, diagnose issues, log tickets, coordinate with senior teams, and maintain available system health across Windows platforms and Active Directory, contributing to national security through reliable support.
DV-Cleared Service Desk Analyst: 1st Line IT Support employer: Leidos
Leidos is an exceptional employer that fosters a dynamic work culture in Whiteley, Hampshire, where innovation and collaboration thrive. With a strong focus on employee growth, we offer comprehensive benefits including a contributory pension, private medical insurance, and an impressive 33 days of annual leave, ensuring our team members are well-supported both personally and professionally. Join us to be part of a market-leading operation that values your contributions and empowers you to drive meaningful change.
