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- Tasks: Lead a team of engineers to resolve IT service incidents efficiently.
- Company: Join a leading technology firm with a focus on innovation.
- Benefits: Enjoy a competitive salary, pension scheme, and private medical insurance.
- Why this job: Make a real impact by supporting your team and enhancing service delivery.
- Qualifications: Experience in IT support and strong leadership skills required.
- Other info: Great opportunities for professional growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology firm is looking for a 2nd Line Lead Engineer in Huntingdon, UK. In this critical role, you will manage 2nd Line Engineers and ensure that all service incidents are resolved timely, fostering a supportive environment for professional growth.
Key responsibilities include:
- Resource allocation for IT issues
- Coordinating tasks
- Supporting engineers during major incidents
The position offers a competitive salary and numerous employee benefits including a contributory pension scheme and private medical insurance.
2nd Line Lead Engineer – Incident & Service Delivery employer: Leidos
Contact Detail:
Leidos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Lead Engineer – Incident & Service Delivery
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to incident management and service delivery. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight times when you’ve successfully managed teams or resolved major incidents. This will demonstrate your capability as a 2nd Line Lead Engineer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace 2nd Line Lead Engineer – Incident & Service Delivery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams and resolving IT incidents. We want to see how your skills align with the role of a 2nd Line Lead Engineer, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've supported engineers during major incidents and fostered professional growth in your previous positions.
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've successfully resolved complex IT issues. We love seeing candidates who can think on their feet and lead their teams through challenges, so make sure to include those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Leidos
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies and tools relevant to the role. Brush up on incident management processes and service delivery frameworks, as you’ll likely be asked about your experience in these areas.
✨Showcase Your Leadership Skills
As a 2nd Line Lead Engineer, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or supported engineers during high-pressure situations. This will demonstrate your capability to foster a supportive environment.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life scenarios, such as handling major incidents or resource allocation challenges. Think through your approach to these situations beforehand, so you can articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, ongoing projects, or how they measure success in service delivery. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
