Leidos UK & EUROPE is seeking a Service Desk Analyst in Whiteley to provide first-line IT support across hardware, software, and networks. You will handle incidents from initial contact to resolution, logging and prioritising tickets, and escalating complex issues to specialists as needed.
You will communicate clearly with users, offer remote assistance including VPN, and help maintain service desk documentation while working within shift patterns that cover 08:00 to 18:00.
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Service Desk Specialist - Flexible Hours & Growth employer: Leidos LLC
At Leidos, we pride ourselves on being an exceptional employer, offering a collaborative culture that fosters innovation and personal growth. Our hybrid role in Whiteley, Hampshire, allows for flexibility while working on critical projects that make a real difference in the UK’s Air Traffic Management. With a strong commitment to diversity, competitive benefits including a contributory pension scheme and private medical insurance, and opportunities for career development, we empower our employees to thrive both professionally and personally.
