2nd Line Engineer
Location: Huntingdon, UK
Clearance Level: High - DV Developed Vetting
UNLEASH YOUR POTENTIAL
You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work.
Are you ready for your next challenge?
Leidos 2nd line engineers conduct repairs on all systems that Leidos manage. These systems are highly utilised with a large number of active users, Operating at varying security levels.
2 nd line engineers are responsible for conducting advanced Troubleshooting. Liaising with customers to ensure all issue are dealt within SLA and KPI set down by the customer.
Provide Second line technical support:
Manage and maintain servers, virtual machines to ensure high availability and performance, including the creation and deployment of new equipment.
Responsible for updating of certification of the network.
Provide expert-level support to end-users, resolving complex issues and offering training on new systems or processes to C4 Eng and the wider community.
Implement security best practices and respond to security incidents to protect the infrastructure.
Work closely with 3rd line and Apps team to troubleshoot complex issues and support core services.
Key Duties
SD+ Ticket resolutions - Utilising technical expertise to ensure Incidents are dealt ...
2nd Line Engineer in Huntingdon employer: Leidos Innovations UK
At Leidos, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in Huntingdon, our team enjoys comprehensive benefits, opportunities for professional growth, and a commitment to community engagement, making it a rewarding place to advance your career as a Senior 3rd Line Network Engineer.
