IT Support Analyst/Service Desk

IT Support Analyst/Service Desk

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Leidos Innovations UK Limited

At a Glance

  • Tasks: Manage licensing and renewals, ensuring applications are up-to-date and cost-effective.
  • Company: Join a leading tech company focused on innovative solutions.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
  • Other info: Dynamic work environment with potential for career advancement.
  • Why this job: Be part of a vital team that keeps technology running smoothly.
  • Qualifications: Strong attention to detail and experience in IT support or administration.

The predicted salary is between 30000 - 40000 £ per year.

Location: Huntingdon, UK

Licencing and renewals provide a crucial role in core services, ensuring that the licencing of applications and products is current, scaled appropriately and cost effective.

The Leidos Technical Licence Manager will perform on system checks, access/manage access to vendor portals, carry out audits and support Leidos.

IT Support Analyst/Service Desk employer: Leidos Innovations UK Limited

Leidos is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in Huntingdon, UK. With a strong focus on professional development, employees are encouraged to grow their skills through various training opportunities while enjoying a supportive environment that prioritises work-life balance and employee well-being.

Leidos Innovations UK Limited

Contact Details:

Leidos Innovations UK Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Analyst/Service Desk

Tip Number 1

Network like a pro! Reach out to folks in the IT support field on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Brush up on your technical knowledge and be ready to discuss how you’ve handled licensing issues or audits in the past. We want to see your problem-solving skills in action!

Tip Number 3

Show off your passion for tech! When chatting with potential employers, let them know why you love working in IT support. Your enthusiasm can set you apart from other candidates.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals to join our team!

We think you need these skills to ace IT Support Analyst/Service Desk

Technical License Administration
Vendor Portal Management
Auditing Skills
Access Management
Licensing Knowledge
Cost-Effectiveness Analysis
System Checks

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the IT Support Analyst role. We want to see how your background aligns with the technical aspects of the job, so don’t hold back on showcasing your expertise!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. We love seeing personality, so let your enthusiasm for tech support come through.

Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially in a technical role like this one. Avoid jargon unless it’s relevant to the position!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Leidos Innovations UK Limited

Know Your Tech Inside Out

Make sure you’re familiar with the technical aspects of licensing and renewals. Brush up on the specific applications and products relevant to the role, as well as any vendor portals you might need to access. This will show your potential employer that you’re not just a candidate, but someone who can hit the ground running.

Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like managing access issues or conducting audits. Think of examples from your past experience where you successfully navigated similar challenges. This will demonstrate your problem-solving skills and ability to work under pressure.

Show Your Communication Skills

As an IT Support Analyst, you'll need to communicate effectively with both technical and non-technical staff. Practice explaining complex concepts in simple terms. During the interview, be clear and concise in your responses, and don’t hesitate to ask for clarification if you don’t understand a question.

Research the Company Culture

Understanding the company’s values and culture is key. Look into Leidos’ mission and recent projects. Tailor your answers to reflect how your personal values align with theirs. This shows that you’re not just interested in the job, but also in being a part of their team.