IT Service Support Analyst

IT Service Support Analyst

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Leidos Innovations UK Limited

At a Glance

  • Tasks: Manage software licensing, perform audits, and ensure compliance with vendor portals.
  • Company: Leidos, a leader in technology solutions with a focus on innovation.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Exciting career path with potential for advancement in a tech-driven environment.
  • Why this job: Join a dynamic team and play a key role in ensuring software compliance.
  • Qualifications: Attention to detail and experience in IT support or licensing.

The predicted salary is between 30000 - 40000 £ per year.

Location: Huntingdon, UK

Licencing and renewals provide a crucial role in core services, ensuring that the licencing of applications and products is current, scaled appropriately and cost effective. The Leidos Technical Licence Manager will perform on system checks, access/manage access to vendor xkybehq portals, carry out audits and support Leidos.

IT Service Support Analyst employer: Leidos Innovations UK Limited

Leidos is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in Huntingdon, UK. With a strong focus on professional development, employees are encouraged to grow their skills through various training opportunities while enjoying a supportive environment that prioritises work-life balance and employee well-being.

Leidos Innovations UK Limited

Contact Details:

Leidos Innovations UK Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Service Support Analyst

Tip Number 1

Network like a pro! Reach out to folks in the IT service support field on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can refer you directly.

Tip Number 2

Prepare for those interviews! Research common questions for IT Service Support Analyst roles and practice your answers. We recommend using the STAR method to structure your responses – it really helps showcase your skills.

Tip Number 3

Show off your tech skills! If you’ve got experience with specific tools or platforms mentioned in the job description, be sure to highlight that during your conversations. It’s all about making yourself stand out!

Tip Number 4

Don’t forget to apply through our website! We make it super easy for you to find and apply for roles like the Technical Licence Administrator. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace IT Service Support Analyst

Technical License Administration
Vendor Portal Management
Auditing Skills
Access Management
Licensing Knowledge
Cost-Effectiveness Analysis
System Checks

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the IT Service Support Analyst role. Highlight relevant experience and skills that match the job description, especially around licensing and technical support.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of your past work that relate to the responsibilities outlined in the job description.

Showcase Your Technical Skills:Since this role involves managing access to vendor portals and performing system checks, be sure to showcase any technical skills or tools you’ve used in previous roles. This will help us see how you can contribute from day one.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Leidos Innovations UK Limited

Know Your Tech Inside Out

Make sure you’re familiar with the specific applications and products mentioned in the job description. Brush up on your knowledge of licensing processes and any relevant tools or systems, as this will show your potential employer that you’re ready to hit the ground running.

Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations related to technical support and licensing. Think of examples from your past experiences where you successfully managed access issues or conducted audits, and be ready to discuss them in detail.

Show Your Problem-Solving Skills

As an IT Service Support Analyst, problem-solving is key. Be prepared to demonstrate your analytical skills by discussing how you approach troubleshooting and resolving technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for managing licenses, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.