Customer Relationship Manager - Maritime - 14 Month FTC
Customer Relationship Manager - Maritime - 14 Month FTC

Customer Relationship Manager - Maritime - 14 Month FTC

Bristol Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage relationships with MOD Maritime customers and support the Royal Navy.
  • Company: Join Leidos Europe Limited, a leader in defence and technology solutions.
  • Benefits: Enjoy flexible working options and a supportive team environment.
  • Why this job: Be part of a dynamic team making a real impact in maritime operations.
  • Qualifications: Ideal for those with strong communication skills and a passion for customer service.
  • Other info: This is a 14-month fixed-term contract based in Bristol.

The predicted salary is between 36000 - 60000 £ per year.

Programme Name: LCST

Location: Bristol based

Are you ready for your next career challenge?

Role Overview

We are seeking a Customer Relationship Management (CRM) Maritime for Leidos Europe Limited and reports to Head of CRM. The role is primarily responsible for managing the Team Leidos relationship with the MOD Maritime customers; the Royal Navy.

Customer Relationship Manager - Maritime - 14 Month FTC employer: Leidos Innovations UK Limited

Leidos Europe Limited is an exceptional employer, offering a dynamic work environment in Bristol that fosters collaboration and innovation. With a strong commitment to employee development, we provide numerous growth opportunities and a supportive culture that values diversity and inclusion. Join us to be part of a team that not only drives success in the maritime sector but also prioritises your professional journey and well-being.
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Contact Detail:

Leidos Innovations UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Relationship Manager - Maritime - 14 Month FTC

✨Tip Number 1

Familiarise yourself with the maritime sector and the specific needs of MOD Maritime customers. Understanding their challenges and priorities will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Network with professionals in the maritime industry, especially those who have experience with MOD contracts. Attend relevant events or join online forums to build connections that could provide insights or referrals.

✨Tip Number 3

Prepare to discuss your previous experiences in customer relationship management, particularly in complex environments. Be ready to share specific examples of how you've successfully managed client relationships and resolved issues.

✨Tip Number 4

Research Leidos Europe Limited and their values, especially in relation to their work with the MOD. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for their projects can set you apart.

We think you need these skills to ace Customer Relationship Manager - Maritime - 14 Month FTC

Customer Relationship Management
Stakeholder Engagement
Communication Skills
Negotiation Skills
Problem-Solving Skills
Maritime Industry Knowledge
Project Management
Team Leadership
Analytical Skills
Adaptability
Conflict Resolution
Strategic Thinking
Report Writing
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Customer Relationship Manager in the maritime sector. Tailor your application to highlight relevant experience and skills.

Highlight Relevant Experience: Emphasise any previous experience you have in customer relationship management, particularly within the maritime or defence sectors. Use specific examples to demonstrate your ability to manage relationships effectively.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about this role and how your background aligns with the company's goals. Make sure to mention your understanding of the MOD Maritime customers.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a CRM role.

How to prepare for a job interview at Leidos Innovations UK Limited

✨Know Your Maritime Stuff

Make sure you brush up on your knowledge of the maritime industry, especially regarding the MOD and Royal Navy. Being able to discuss current trends and challenges in this sector will show your genuine interest and expertise.

✨Demonstrate Relationship Management Skills

Prepare examples from your past experiences where you've successfully managed customer relationships. Highlight how you resolved conflicts or improved customer satisfaction, as this role heavily relies on strong interpersonal skills.

✨Understand Team Dynamics

Since you'll be working closely with Team Leidos, it's important to understand how to collaborate effectively. Be ready to discuss how you can contribute to team success and support your colleagues in achieving common goals.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and work style.

Customer Relationship Manager - Maritime - 14 Month FTC
Leidos Innovations UK Limited
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