Service Desk Analyst – ITIL, Defence Ops in Huntingdon

Service Desk Analyst – ITIL, Defence Ops in Huntingdon

Huntingdon Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Leidos, Inc.

At a Glance

  • Tasks: Provide first-line IT support and optimise end-user systems in a dynamic defence environment.
  • Company: Join Leidos Innovations UK Ltd, a leader in defence technology solutions.
  • Benefits: Competitive salary, career development opportunities, and a supportive team culture.
  • Other info: Exciting role with opportunities for growth in a fast-paced industry.
  • Why this job: Make a difference in defence operations while enhancing your IT skills.
  • Qualifications: Experience in IT support and a passion for problem-solving.

The predicted salary is between 30000 - 40000 £ per year.

Leidos Innovations UK Ltd is seeking a Service Desk Analyst to join the service operations team supporting systems within the Defence Intelligence Service Operations Team.

The role involves assessing and optimising the performance of end‑user IT systems and software within an evolving technology environment.

The successful candidate will manage first‑line support, ensure rapid issue resolution, maintain SLAs and contribute to IT continuity planning in a defence context.

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Service Desk Analyst – ITIL, Defence Ops in Huntingdon employer: Leidos, Inc.

As a Lead Systems Engineer within our major UK defence IT delivery programme, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive benefits, including opportunities for professional advancement and the chance to engage directly with key stakeholders in the UK Ministry of Defence, ensuring your contributions are impactful and recognised. Our commitment to high standards and compliance creates a rewarding environment where your expertise in systems engineering can thrive.

Leidos, Inc.

Contact Details:

Leidos, Inc. Recruitment Team

We think you need these skills to ace Service Desk Analyst – ITIL, Defence Ops in Huntingdon

ITIL
First-Line Support
Issue Resolution
SLA Management
Performance Assessment
Optimisation of IT Systems
Defence Context Knowledge