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- Tasks: Use your customer service skills to support the community and assist police operations.
- Company: Join Leicestershire Police, where every role makes a difference.
- Benefits: Enjoy a supportive environment with various rewards and benefits.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: GCSE grade C/4 in English or equivalent; strong communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
Use your customer service skills to make a difference at Leicestershire Police.
What You’ll Be Doing:
- Obtaining witness statements
- Attending court and giving evidence
- Dealing with enquiries made to police premises by members of the public
The must haves:
- Educated to GCSE grade C/4 level in English language or equivalent or be able to work at that level
- Able to quickly assess and assimilate information and act accordingly
- Assertive but sensitive to others needs, particularly in stressful situations
What’s in it for you?
At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of reward and benefits available to all our employees.
What’s Next:
Please click APPLY to complete your application. To support you with your application we’ve provided some application guidance and the recruitment process. Vacancy closes on Sunday 25th January at 23:55.
If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Recruitment Team: careers@leics.police.uk
Who We Are:
At Leicestershire Police it’s not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Leicestershire. To understand how you can make a difference visit our careers website. We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve.
Local Support Team Officer (LSTO) in Leicester employer: Leicestershire Police
Contact Detail:
Leicestershire Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Support Team Officer (LSTO) in Leicester
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities of a Local Support Team Officer. This way, when you get that interview, you can show off your understanding and how your skills fit perfectly.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you might need to deal with the public or handle stressful situations. Role-playing these situations with a friend can help you feel more confident when it counts.
✨Tip Number 3
Network like a pro! Reach out to current or former employees at Leicestershire Police on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of resources to help you ace the recruitment process.
We think you need these skills to ace Local Support Team Officer (LSTO) in Leicester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've made a difference for others, especially in stressful situations, so share specific examples that showcase your skills.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us quickly assess your suitability for the role.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to the job description. We’re looking for candidates who understand what we do at Leicestershire Police and how they can contribute.
Apply Through Our Website: Remember to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the recruitment process there.
How to prepare for a job interview at Leicestershire Police
✨Know Your Role
Familiarise yourself with the responsibilities of a Local Support Team Officer. Understand what obtaining witness statements and attending court entails, so you can confidently discuss how your skills align with these tasks.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully dealt with enquiries or handled stressful situations. Highlight your assertiveness while being sensitive to others' needs, as this is crucial for the role.
✨Practice Active Listening
During the interview, demonstrate your ability to quickly assess and assimilate information. Listen carefully to the questions asked and respond thoughtfully, showing that you can think on your feet and adapt to different scenarios.
✨Ask Insightful Questions
Prepare a few questions about the team dynamics or the support available for staff. This shows your genuine interest in the role and helps you gauge if the environment aligns with your values, especially regarding their commitment to diversity and inclusion.