Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Prepare case files and manage enquiries to support justice efforts.
- Company: Join Leicestershire Police, a team dedicated to making a positive impact in the community.
- Benefits: Enjoy a supportive work environment with various rewards and benefits.
- Why this job: Make a real difference while developing your skills in a meaningful role.
- Qualifications: Strong communication skills and experience in confidential settings are essential.
- Other info: Diversity and inclusion are valued; we encourage all backgrounds to apply.
The predicted salary is between 24000 - 36000 £ per year.
Make a positive difference and help bring offenders to justice.
As our Case Administrator, you’ll play a key role in preparing case files for multiple teams and managing both internal and external enquiries. You’ll also provide essential guidance on a variety of offences, with public enquiries handled via telephone.
Your responsibilities include:
- Processing minor offences to ensure files are produced.
- Interacting with a range of stakeholders about sensitive matters and conflicts.
- Gathering additional information and referring complex files to a Case Builder.
Requirements:
- Excellent verbal and written communication skills.
- Experience using computer databases to accurately input and extract information.
- Experience working in a confidential and sensitive setting.
What’s in it for you?
At Leicestershire Police, we aim to create a supportive environment. We offer a range of rewards and benefits to our employees.
Next steps:
Please click APPLY to complete your application, demonstrating how you meet the essential and desirable criteria by showcasing your skills and experience.
We’ve provided application guidance and details about the recruitment process to support you.
- Vacancy closes on Tuesday 30th July at 23:55.
If you\’d like to discuss how we can support you throughout the recruitment process and your career with us, contact the Talent Acquisition Team at: talent@derbyshire.police.uk.
Who We Are:
Leicestershire Police’s mission goes beyond patrolling streets. Our dedicated team of professional and support staff behind the scenes is vital to our success. People like you contribute significantly to policing in Leicestershire.
To learn more about how you can make a difference, visit our careers website.
We value diversity and inclusion, encouraging applications from underrepresented and neurodiverse backgrounds to reflect the communities we serve.
#J-18808-Ljbffr
Case Administrator employer: Leicestershire Police
Contact Detail:
Leicestershire Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Administrator
✨Tip Number 1
Familiarise yourself with the types of offences you’ll be dealing with as a Case Administrator. Understanding the nuances of these cases will help you communicate effectively with stakeholders and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your verbal communication skills, especially in handling sensitive matters. Role-playing scenarios where you interact with various stakeholders can boost your confidence and prepare you for real-life situations in the role.
✨Tip Number 3
Get comfortable with using computer databases. If you have access to similar software, spend some time learning how to input and extract information efficiently, as this will be crucial in your day-to-day tasks.
✨Tip Number 4
Reach out to current or former employees of Leicestershire Police through professional networking platforms. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the recruitment process.
We think you need these skills to ace Case Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Case Administrator position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Communication Skills: Since excellent verbal and written communication skills are essential, provide examples in your application that demonstrate your ability to communicate effectively, especially in sensitive situations.
Showcase Relevant Experience: Detail any previous experience you have working in confidential settings or using computer databases. Be specific about your roles and the impact you had in those positions.
Follow Application Instructions: Make sure to follow the application instructions carefully. Demonstrate how you meet both the essential and desirable criteria by providing clear examples of your skills and experiences in your application.
How to prepare for a job interview at Leicestershire Police
✨Showcase Your Communication Skills
As a Case Administrator, excellent verbal and written communication skills are crucial. Prepare to demonstrate your ability to communicate clearly and effectively, especially when discussing sensitive matters or handling public enquiries.
✨Familiarise Yourself with Case Management
Understand the basics of case management and the role of a Case Administrator. Be ready to discuss how you would process minor offences and manage case files, as well as your experience with computer databases for inputting and extracting information.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle sensitive situations and conflicts. Think of examples from your past experiences where you successfully navigated similar challenges, and be prepared to explain your thought process.
✨Research Leicestershire Police
Take some time to learn about Leicestershire Police's mission and values. Understanding their commitment to diversity and inclusion will help you align your answers with their organisational culture during the interview.
