Band 2 Administrative Assistant

Band 2 Administrative Assistant

Leicester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Community Paediatric Services with administrative tasks and customer service.
  • Company: Join a dedicated team at the NHS, focused on community health.
  • Benefits: Enjoy 27 days of holiday, free parking, and discounts on shopping.
  • Why this job: Great opportunity for career growth with structured learning and supportive environment.
  • Qualifications: GCSE in English and Maths, admin experience, and Microsoft Office skills required.
  • Other info: Full training on SystmOne provided; must handle confidential info with care.

The predicted salary is between 28800 - 43200 £ per year.

Job Overview

The successful applicants will be based between County Hall

Successful candidates will be joining an ambitious and passionate team of clinical and administrative colleagues supporting the Community Paediatric services including SEND & Phlebotomy. Post holders will need to have the skills and character to consistently deliver high quality care and work creatively at pace with colleagues with our CYP and families.

We are an ambitious and innovative team with an active interest in learning and a determination to reduce inequality and improve the quality and accessibility of the services we support. We are very excited for the future of our ND offer within LLR.

Contact Details: Nicola Manson, nicola.manson1@nhs.net

Job Description Summary (Main Duties And Responsibilities)

The following skills are essential to the role:

  • Excellent written and verbal communication skills.
  • Good general level of education including GCSE in English Language and Mathematics at grade C (new Grade 4) or equivalent. Evidence of this qualification is required.
  • Previous experience in an administrative role, working in a busy office environment.
  • Good working knowledge and experience of using Microsoft Office packages.
  • Excellent Customer Service skills and the ability to work as part of an integrated team.
  • NVQ 2 in administration or able to demonstrate equivalent knowledge and experience.
  • Highly motivated individual to deal with repetitive and monotonous duties and tasks.

You will need to demonstrate previous experience of working with confidential information, showing attention to detail and maintaining accuracy at all times. Your ability to work using your own initiative is essential, whilst understanding the importance of adhering to Trust Policies and local procedures.

Operating SystmOne, a national NHS electronic patient record system, is a key requirement of this role, and whilst full training will be provided, there is an expectation that applicants would need to be skilled and confident in adapting to work with complex electronic systems.

For more details please see the attached Job Description and Person Specification.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview. #J-18808-Ljbffr

Band 2 Administrative Assistant employer: Leicestershire Partnership NHS Trust

Join our dedicated team at County Hall, Glenfield Hospital Site, where we prioritize the health and wellbeing of our employees. As a Band 2 Administrative Assistant, you will benefit from a supportive work culture, a robust induction process, and opportunities for career progression through a structured learning journey. Enjoy generous holiday allowances, free onsite parking, and access to various employee benefits that promote a healthy work-life balance.
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Contact Detail:

Leicestershire Partnership NHS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Band 2 Administrative Assistant

✨Tip Number 1

Familiarize yourself with SystmOne, the NHS electronic patient record system. Even though training will be provided, having a basic understanding of how electronic systems work will give you an edge and show your initiative.

✨Tip Number 2

Highlight your experience in handling confidential information during your interactions. This role requires a high level of trust, so demonstrating your ability to maintain confidentiality is crucial.

✨Tip Number 3

Showcase your customer service skills by preparing examples of how you've successfully dealt with clients or colleagues in previous roles. This will illustrate your ability to work effectively within a team and provide excellent service.

✨Tip Number 4

Research the Community Paediatric Services and understand their mission and values. Being knowledgeable about the organization will help you align your answers during the interview and demonstrate your genuine interest in the role.

We think you need these skills to ace Band 2 Administrative Assistant

Excellent Written and Verbal Communication Skills
Good General Level of Education (GCSE in English Language and Mathematics)
Previous Experience in an Administrative Role
Experience in a Busy Office Environment
Proficient in Microsoft Office Packages
Excellent Customer Service Skills
Ability to Work as Part of an Integrated Team
NVQ 2 in Administration or Equivalent Knowledge
Attention to Detail
Maintaining Accuracy
Ability to Work Using Own Initiative
Understanding of Trust Policies and Local Procedures
Skilled in Adapting to Complex Electronic Systems
Experience with SystmOne or Similar Electronic Patient Record Systems

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize any previous administrative roles you've held, especially in busy office environments. Mention specific tasks you handled that align with the responsibilities of the Band 2 Administrative Assistant position.

Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, provide examples of how you've effectively communicated in past positions. This could include drafting emails, reports, or interacting with customers.

Demonstrate Attention to Detail: Given the importance of maintaining accuracy and handling confidential information, include instances where your attention to detail made a difference in your work. This could be through error-free documentation or careful data management.

Familiarize with SystmOne: Although training will be provided, showing that you have experience with electronic patient record systems or similar software can set you apart. Mention any relevant technical skills or adaptability to complex systems in your application.

How to prepare for a job interview at Leicestershire Partnership NHS Trust

✨Showcase Your Communication Skills

Since excellent written and verbal communication skills are crucial for this role, be prepared to demonstrate these during the interview. Practice articulating your thoughts clearly and concisely, and consider sharing examples of how you've effectively communicated in previous roles.

✨Highlight Your Administrative Experience

Make sure to discuss your previous administrative experience, especially in busy office environments. Provide specific examples of tasks you managed, how you maintained accuracy, and any challenges you overcame while working with confidential information.

✨Familiarize Yourself with Microsoft Office and SystmOne

Since proficiency in Microsoft Office is required, brush up on your skills before the interview. Additionally, while full training will be provided for SystmOne, showing a willingness to learn and adapt to complex electronic systems can set you apart from other candidates.

✨Demonstrate Your Teamwork and Initiative

The ability to work as part of an integrated team is essential. Be ready to share examples of how you've collaborated with others in the past. Also, highlight instances where you've taken the initiative to solve problems or improve processes, showcasing your motivation and proactive attitude.

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